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Our guarantees and commitments

Our guarantees and commitments

The shop ‘VisiterLyon’ is run by ONLYLYON Tourism and Conventions, the Greater Lyon Tourist Office, which has built a solid reputation since 1905. Our mission is to promote Lyon and enable all visitors, wherever they come from, to enjoy the best that Lyon has to offer:…, vineyard tours… To achieve this, we work with partners that are renowned for their professionalism, such as …

Our mission is to promote Lyon and enable all visitors, wherever they come from, to enjoy the best that Lyon has to offer: guided tours, river cruises, vineyard tours… To achieve this, we work with partners that are renowned for their professionalism, such as les Bateaux Lyonnais, Lyon City Tour, Lyon Bike Tour…

Reputed service providers

All of the shop’s partners are pre-selected by ONLYLYON Tourism teams, based on the professionalism of their services and quality that is recognised by their customers. ONLYLYON Tourism regularly checks customer reviews and the quality of services provided.

Our guides are all accredited professionals and the quality of their tours is regularly checked.

96% of satisfied customers recommend our visits

119,000 guided visitors every year

Our guarantees for your purchase

Each year, more than 15000 transactions are carried out on our website, in total security:

  • Purchase with peace of mind
  • Secure payment
  • Reservation guaranteed
  • No application fees
  • Debit of your card upon booking confirmation

Our Lyon city experts are on hand to help 7 days a week from 9 AM to 6 PM. place Bellecour, by phone, E-mail or chat/messenger. Contact us

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Need help?

Our advisors are waiting for you

Our Lyon City Experts are waiting for you at the ONLYLYON pavilion on Place Bellecour, you'll find a team available 7 days a week from 9 am to 6 pm to make your stay in Lyon unforgettable!

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