Customer reviews Online reviewes: 98% of satisfied customers

Review

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The Lyon City Card was convenient and easy to use. It was worth the cost.

Easiest way to see the attractions of Lyon

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With the Lyon card it is very easy to stroll through the City and see all of the Great attractions!
My son (7) an me really enjoyed Lyon and That’s because we didn‘t had too much to Plan and think about it - we where free to Visit and see whatever we wanted!

Response from ONLYLYON Tourism

02/10/2023 by Delphine

Thanks for your comments ;)

Good value

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A trip here to watch the Rugby World Cup.

Mrs

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It was very convenient - we were able to utilise any transport, enjoyed the museums and so on.

♥️ Lyon

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It was a super convenient way to visit various venues, and get around the city.

Great way to see Lyon

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is long enough to visit those sights of interest to me

Complicated

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We were planning a brief trip to Lyon & thought the Lyon city card might work well for us. I tried contacting the office through Facebook, email and chat with some questions in advance of our trip and never received a response. When we arrived and went to pick up our cards, only one staff member seemed to know how to get us access to the included self-guided audio tours.

The card itself was useful for transport and museum entry. We only got one audio tour as it took so long to arrange that we didn't bother asking for additional tours. The audio tour of Vieux Lyon was good.

Response from ONLYLYON Tourism

29/09/2023 by Delphine

Thanks for your review.
We will forward your comments to the staff in order to improve the customers experience.



Excellent concept

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I was in Lyon for three days. The card meant easy travel on all public transport. No confusion or time wasted purchasing a separate travel card. I then had several museums to choose from. There was no issues with entry. And the river cruise included was excellent with both French and English commentary. Much better to the Paris river cruise I did in terms of organisation and information. If you are only in Lyon for 2-3 days I highly recommend.

Four days in Lyon

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We loved our brief holiday in Lyon. The Lyon City Card made it so easy to move around your beautiful spacious and green city. The advice from the Office de Tourisme was brilliant and they helped us quickly organise an interesting and time efficient itinerary. The history of the area, and the people, and the significance and beauty of the two rivers came to life from guided tours and museum visits, the latter being free with the card. Thankyou Lyon, we will be back!

Una tarjeta muy cómoda para ver Lyon

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La tarjeta de Lyon permite ver prácticamente todos los museos de Lyon y viajar en transporte público, incluido el traslado al aeropuerto. Con poco que la uses supone un gran ahorro.

Lots on offer but doesn’t increase with multiple day card

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Having The card encouraged us to do a lot of different things in Lyon however the multi day card doesn’t increase your options. Eg we couldn’t do a guided tour and an audioguide tour despite having purchased a 3 day card. the Information office led us to believe that we could.
It is also difficult to understand exactly what is on offer where a discount is available.
Using the card was simple.

Save your money and time!

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Buying the Lyon City Card with Rhône Express transfers saved us so much money and time. We visited many of the sites Lyon has to offer for free or at a discount rate. Wonderful! Using public transport was very useful in saving money also.

Good value for money

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I really liked the Lyon card and went to places I wouldn't normally consider. Having access to the transport was also a bonus.

If I had to do it again

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One day with the card is plenty. Then just get a 24hr transport card. Many interesting museums temporarily closed. Even so many museums are free to begin with. Catch the confluences and a river cruise on the card and call it a day.

Mme

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It was great! I don’t know if it would have been worth it if I was only there for one or two full days as it gets cheaper per day the longer you stay (which is why I refrained from getting a city card in many other places I’ve visited), but this was great! I needed the transport to visit all the murals and I went to many museums and the walking tour and the cruise for free, so I feel like it was great value for money. Thank you.

Great value with lots of options

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One of the rare “all in one” cards that is truely a great value. We traveled all around Lyon on all forms of public transit with the easy to use card and attended many of the museums and other attractions.

Frightened by thief

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Can remind visitors on thief case, especially at metro. Like how to avoid.

Convenient and great value card

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The Lyon City Card was very easy to purchase and use, and with the airport transfer, free entries and boat trip included it is great value.

Viaje

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Viaje muy bueno. Ciudad increíble. La tarjeta fue un acierto, me ayudo mucho durante el viaje, lo hizo todo más ameno

Helpful for exploring Lyon

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We used our card for the metro, 2 museums, and the boat tour and got our money's worth out of it.

Super convenient for travel

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Great for catching all modes of transport, as well as seeing multiple attractions. Great value.

Good

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It's a good opportunity to know the City but It could be better a online card like in others cities (Vienna)

Great for discovering Lyon

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It was perfect to have public transport and entry to so many attractions and activities included in one card.

Good choice for visiting Lyon freely and thoroughly

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I spent 2 days in Lyon with my 48h city card. The staff in the service office are helpful and kind. I visited some museums, took the boat tour and enjoyed the guided tour in Vieux-Lyon, without any worries about the transportation and additional expenditure. It was awesome.

Good idea, maybe needs some thought

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Main issue with the card is that although it includes all travel, you have to collect it from the tourist info office. That meant that when we parked at a park and ride, we had to buy metro tickets to get to Bellecour to collect them. Because of the heat when visiting Lyon, one of the museums was free entry rather than €8 so questionable as to whether we got value.

The way to see Lyon

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The card provided access to many sites in Lyon as well as its transport system which saved a lot of time - and money - buying tickets.

Comodidad

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Muy fácil de obtener y comodidad para utilizarla

Lovely lyon

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The Lyon is well worth the money as it gets you free travel on local transport and free entry to alot of musuems , also a walking tour and boat trip .If visiting Lyon this ticket is a most .

Muy práctica

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Me ha resultado genial el que incluya el transporte por la ciudad, cosa que no ocurre en otras tarjetas similares.

Lots to see and do with the card

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Loved the unlimited public transport with the card. I really used it - even went up to the flea market! Any time I passed a museum, I made a point to go in. Even with a 3-day card, I went to about 2 to 3 places a day and it was well worth it.

Other cities please copy!

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My husband and I visited the city in August and used our cards for travel (metro, bus, tram) visits to a number of museums and even for a river trip. It was very convenient and was excellent value for all the use we made of it. Other cities please copy!

see Lyon with City Card

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Booked and paid for 72 hour card and collected from office at Bellacour where staff with many languages help, book events, give guidance on what you can fit into your stay.
Guided tour and boat trip included in LCC price. Activation simple and travel around city (walking is good as well!) easy and public transport excellent.
A city with architectural masterpiece all round if you are interested. Go to Basilica earlier rather than later in the day. Carry a water bottle that you can refill from many places.
Watch out for cycles and scooters in the pedestrianised areas!

Lyon city card

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Excellent service from the tourist office in Bellcour. The city card represents great value for money and made travel around the wonderful city easy. We loved the river trip which was informative with a very knowledgable and likeable guide. Highly recommended.

Perfect

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The City Card is a perfect solution for visiting Lyon. Travelling and access is included. Perfect

Utile carta per visitare Lione

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La carta consente di scoprire la città in modo semplice ed economico perché comprende musei, escursioni e mezzi pubblici. Molto apprezzata la visita guidata al centro Vieux Lyon e il giro in battello sulla Saona, compresi nella carta.

Enjoyed the city very much

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City card is so worth it. The river cruise was amazing.
Highly recommend

City card review

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Pretty good value. The English City tour in the afternoon was a complete waste. Our guide was Marie okay but she wasted a lot of time talking about mundane and useless things

Fantastic

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The Lyon city card it’s really a thing that helps discover the city and its main museums. The fact that it’s in hours and not in days it’s really helpful to better plan when to activate it to exploit it the most.
I think that one thing to improve is to include the aquarium in the free museums because a 3€ discount over 18€ results in 15€ for a 1 hour visit and it’s too much considering that for that price you can buy a menu for dinner in a restaurant

Génial

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La City card facilita enormemente el desplazamiento por la ciudad. Un plus es el poder acceder a numerosos museos de la ciudad.
Genial!

ms.

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The Lyon city card was excellent. It included everything I wanted to see and more. A really excellent city pass for a wonderful city!!

Totally worth it

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We booked the 48 hour card and loved the boat tour and the guided tour through the traboules. The travelling is very convenient and we visited a lot of the museums. We honestly could use a third day because there is so much to explore in Lyon!

Great concept, poor execution.

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The city card includes a wide range of activities for a first-time visitor with just a few simple clicks online. BUT requiring them to stop by the office for a PHYSICAL card is counter-intuitive, not to mention it produces more plastic cards in the process!

Muy útil

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la verdad es que la hemos utilizado mucho, y nos hemos ahorrado bastante dinero con ella. Ningún problema al utilizarla en los diferentes servicios incluidos.
La persona que nos atención, Rachel, fue súperamable y muy efectiva, nos ayudó mucho con la información que nos facilitó. Un 10 para ella.

great value

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Excellent value that includes transportation, lot of attractions, allows to jump queues. The included city tour is really interesting and nice to do to discover things.

Útil

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Herramienta muy útil para la visita

2 day card worth it

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For a family of 4 the 2 day card paid itself off in 1.5 days, and we couldn’t visit 1-2 places since they are closed on Monday/Tuesday.
I recommend the 2 day card, the 1 day card would be a massive rush to pay for itself

Definitely worth getting

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In addition to free entry into a lot of museums and for a lot of tours, knowing that we could just jump on public transport was great - especially when the kids were tired.

Pratica

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Molto comoda. Velocissima da utilizzare e conveniente. Apprezzata soprattutto per le biciclette

Worth it

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I think the city pass is very good and well worth it, especially if you plan your day, you can actually fit a lot in as manythings are close to eachother.

Tooop

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Consigliatissima, molto conveniente! Viaggiare senza pensieri

Lyon Card and timetable

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With the card you have many many offers BUT many of them are open/available only in certain days of the week, that means that you need at least one week to use profitably the main part of the options/activities. Otherwise with three days like me you loose many activities/musem. By the way the offers are very good.

Access to Everything

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I hesitated to get the City Card for my 2-day visit to Lyon because I was not sure I would use it enough. I had never visited Lyon before. I planned to visit the Musee de la Resistance et de la Deportation, but I wasn’t sure what else I would do. However, when I picked up my card, I also received information about many museums and other attractions, including walking tours and boat excursions. Public transportation in Lyon is fabulous, and with a CityCard you can go everywhere with no waiting in line to get individual tickets. Because I had a CityCard, my two days were very full and I saw much more of Lyon than I would have otherwise.
Advice: Go early to the Tourist Office to get the CityCard. I bought my card online, and when I went to pick it up at the Tourist Office at Bellecour around 10:30, I had to wait in line for about 20 minutes because they were so busy.

Lyon City Card

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It’s not necessarily value for money for families unless you use it several times each day - if you are a family, in many of the museums it’s free for children anyway (or at least discounted). And for public transport, it’s better value to get a family travel card (€6.50 per day for the whole family). I would not recommend the Lyon City Card.

Handig en gemakkelijk

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Wij hadden een card voor 3 dagen. Super handig. Je hoeft nergens over na te denken. Wel gekozen om de kaart naar ons huisadres te sturen. Ophalen leek wat omslachtig. Doordat we de kaart eerder hadden konden we al een rondleiding vooraf boeken.

Mr

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The card was worth every euro for my Son and I. We used it for 3 days on the metro trams and busses also for the attractions in Lyon exelent card

Super deal

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It's great to be able to buy a good value card to move around and visit so many places while visiting France.

Even more so when you have a wonderful staff available to help on the phone or in person whenever we need 'human' help from the Office du Tourisme. Merci infinenement.

Un peu cher, mais riche

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Je crois que 40 euros serait suffisant. The offer included in the card is super-rich, anyway, and it really gives you a chance to enjoy Lyon. I particularly appreciated the guided tour and the cruise on the Saone.

Lyon City card

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Lyon city card is perfect for tourists. Well worth your money

Fantastic

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Easy to use and very friendly/ helpful staff at the visitor centre. Some activities need to be reserved ahead like the boat cruise and walking tours. Do this before arrival if you have a short stay.

Great city!

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Great city!

EXCEL.LENT ET TRÈS PRACTIQUE

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la targeta és molt útil i pràctica. Hi entren tots els museus i transports. Surt molt a compte!! també dir que en Marouan de l'oficina de turisme de la plaça bellecour ens va atendre molt i molt bé. és super amable i ens va donar moltes explicacions i apuntar trajectes del metro per arribar als llocs. Lyon ens va agradar molt. Hi ha museus extraordinaris. Segur que hi tornarem i sens dubte que agafarem una nova targeta Lyon city.

Great deal!

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The card is great, it offers many things for a low price! we used it a lot in our 72hrs!

Lyon Card is very good for the culturally-active visit

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Lyon Card is very good for the culturally-active visit. It saves a lot of hastle and we did 6 activities all for free, including a boat trip, traboules tour in View Lyon, and 4 wonderful museums.

Very good value

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Very worthwhile, especially with the travel option. Alot of attractions are available to visit for free

Great Value Card

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My friends and I thought this card excellent, as it provided a discount on the Rhone Express as well as free use of public transport and entry to a large number of museums. We used ours a lot, bus, trains, trams, a boat trip, museums and a tour of the rooftops of the Fourviere Basilica. Would certainly buy it again if we came to Lyon, and would highly recommend it to anyone who really wants to get to know and get around the City.

GREAT

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Lyon city card is very useful and great to use.
I recommend the card to the all tourists.

Definitely worth the cost!

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The City Card was a great deal and made our stay in Lyon so easy! We used every aspect of Lyon's excellent transit system - bus, train, tram-- and got around easily. Plus it got us in to all the museums we wanted to see. The walking and boat tour that are offered as a bonus were excellent too. We were very glad we got the cards first thing. (Do pay attention to when you first use it, because the clock starts then!)

Definitely worth the cost!

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The City Card was a great deal and made our stay in Lyon so easy! We used every aspect of Lyon's excellent transit system - bus, train, tram-- and got around easily. Plus it got us in to all the museums we wanted to see. The walking and boat tour that are offered as a bonus were excellent too. We were very glad we got the cards first thing. (Do pay attention to when you first use it, because the clock starts then!)

Molt pràctica

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Paga la pena, transport gratuït i molrs museus també gratuit

All in One Card

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I have traveled to many cities in Europe. All the big one seem to have their own version of a City Card. The Lyon Card was by and far the very best! Kudos to the Visit Lyon team!

Convenient and easy to use.

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We bought the Lyon City Card including the Rhone Express option. We quickly adapted to using the Metro, tramways and Funiculaire. With the card, we also accessed five of the different museums. It really provided us with a convenient way to explore Lyon. It is a beautiful city.

Thanks for the Lyon City Card

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The Lyon City Card was a good value and we enjoyed what it offered, unlimited metro access, a boat cruise on the Saone, the Fourviere, Roman ruins, Romanite museum, Lyon City Museum, Musee du Beaux Artes, and so on, over 72 hours. The staff at the tourist information office at Place Bellecour were most friendly and helpful. Thanks for providing the Lyon City Card. It made our visit enjoyable and affordable.

Keys to the City of Lyon

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The Lyon City Card was very good value and the key to enjoying the vast array Lyon has to offer. The guided walking tour of Old town, the Saone cruise, the basilica tower climb, the musee des Confluences, the musee des beaux arts, the little silk museum and lots of use of the excellent public transport system were all made possible by this card. We enjoyed food markets, contemporary arts shows , restaurants and historic churches
only had 3 days, so need to return to see the rest. People in Lyon were tremendously friendly and helpful.

The relaxed gateway to lyon

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Great for getting around without having to do too much planning. Tourist office very helpful. Highlights were the musée des confluence and the boat tour up the Sloane.

Making travel easier

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Card was a great convenience. Good map of bus/metro/tram system should be given with card along with map of city.

a really good experience

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This has been a really good experience, however we wish it wasn't a french one.

We received only one ticket on the Rhone Express, of course we needed to go to the tourist office at BelleCorre, they wait time is horrendous at best.

Anyway, after our clerk checked the cards it took another 15 minutes to provide us with tickets, out clerk was as clueless as anyone outside of the tourist office.

Low and behold a miracle happened and we got our tickets, because France itself is a special place in hell, both of them demagnetized or something within a few hours.

Second day we again had a visit to the fine establishments of Lyon and experienced a true professional, they managed to change the tickets in under 15 minutes.

Overall this could have all been avoided if some ppl did their jobs and informed us we would be given tickets in the RhoneExpress.

If it's mentioned i did not see it or it is too poorly brought out

This card has everything for tourists!

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This card is one of the best experiences you can get! As with many such cards you get free entrance into museums. But in Lyon you can also use all public transport, including boats! For an extra 5€ you can use the amazing Velo‘V bicycle system. I.e., get a bike from a station and return it somewhere else. This grants high flexibility for spontaneous tours!

Excellent!

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We stayed in Lyon for 3 nights and bought a 48 hour card. The staff in the tourist office were super helpful and friendly, even finding us a place on a walking tour that was already full up! (Walking tour of Vieux Lyon very much recommended) We went to two museums and on a boat trip as well as the walking tour, plus lots of metro and bus journeys. Definitely saved money, and made getting around Lyon very easy.

Great City. Brilliant card

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The card was superb value for money plus introduced us to fantastic excursions that were included like the river cruise and Basilica rooftop tour.
Although we bought the card online, the Tourist information office could not have been more helpful when we visited for assistance.

Very comfortable way to discover the city

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Almost every attraction in the city is included, so it's very useful to have a full experience of the beautiful city of Lyon!

Excellent way to see and travel around Lyon!

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Purchased a 54 hour Lyon City Card and was really pleased with what it offered. Definitely proved good value for money. Staff at the Office of Tourism were absolutely fantastic and even pre-booked some visits for me prior to arriving in Lyon. To the Lyon City Card staff a big thank you.

First Class

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From collection of our cards at the office in Bellecour to the use of the card - we had a wonderful experience.

Very good option for visiting Lyon

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Very good option if you'd like to visit all the best spots in Lyon.

Wonderful value

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We had a wonderful time with our card. Loved the walking tour and the tour of the roof of the cathedral. There was so much to see the only thing that stopped us was our sore feet!

Very good value

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We enjoyed 3 days/4 nights in Lyon and chose the 72 hour card. Public transport was therefore super simple to use and it’s a very good system too. Included was a one hour boat cruise which we booked at the tourist office. We visited 5 museums and even that small number in 3 days meant we came out ahead on the card. We would have visited more museums, however our time coincided with Monday and Tuesday when quite a few museums are shut on one or both days.

Great visit

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The Lyon City Card was really helpful, and well worth the cost. I visited museums, rode the bus, and ,are good use of the card generally. Can't wait to go back!

Loved Lyon City Card

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It was our first visit to Lyon and the card is a great value. The staff at the tourist office were friendly and helpful which allowed us to make good use of the card.

Good value for money

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The Lyon City card is very good value for money if you schedule your visits well to make good use of it. It also includes the furniculars, metro and trams which was very useful and saved money and time.

City Card makes visiting Lyon stress-free

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The Lyon City Card was great! Very good value for the public transportation and museums and made exploring the tourist sites very easy and stress-free. I think it could be slightly improved by a dedicated city card pickup desk at the tourism office. There can be a bit of a wait since you collect the city card from staff who are also dealing with other general tourist business, tour bookings, and inquiries, and it seems like it could be streamlined by having a desk just for city card collection. Additionally, it would be helpful to have a recycling location at the airport; we had to leave early for our return flight and wanted to use the cards for part of the public transport travel to the airport so we were unable to stop by any of the recycling locations.

Overall though a very good and incredibly useful system that could be made even better! The tourist office staff were very nice and helpful as well.

In Lyon

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Best city card ever. We Discovered so many things Thanks to this card. Super!

Great purchase

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The City Card was a great way see Lyon. I loved that the City Card included unlimited use of public transportation while the card was active. Would recommend anyone visiting Lyon to get this Card

Good

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I think it was a great deal, but since it came on a long holiday, I couldn't make most use of it. Maybe have exclusive partnerships with businesss owners for access to City lyon card holders

good

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Very useful for transports and museums, good idea to split the beginning of the validity , it starts separately twice: one when you use for the first time public transports, the other when you visit the first museum.

Great tool to visit the city

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I think this is a useful tool to your stay in Lyon, very easy to use in museums and on TCL, I really appreciated this card

Perfect

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Perfect

Review

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Great excuse to do lots of things in Lyon and use public transport

Absolutely worth it

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We were suggested to purchase the cards by the Rick Steeves' guidebook and it was absolutely worth it. We did 4 museums, the tram up to the Roman amphitheatre, the guided walking tour, and the river cruise all in 2 days. We definitely got our money's worth with the cards. The tourist office was helpful in booking both tours and also gave us free postcards

A great City

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The pass is great. We went to several museums, and we used the metro, which was very helpful for getting around the city.

Great Deal

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Excellent guided tours, great museum admissions and transport. Buy it!

Great option to explore!

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We had a short time in Lyon and the 24h pass was perfect. We could easily tap it on public transport and showed it to get into a museum, cathedral walk, and boat tour. Definitely paid for itself during our short but exciting stay!

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