Customer reviews Online reviewes: 98% of satisfied customers

A fantastic way to discover Lyon

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The Lyon City Card is a fantastic way to see a range of attractions in Lyon, ranging from the ruins of Lugdunum to the Bateaux Lyonnais. It is incredibly easy to use and works perfectly on public transport.

Genialne rozwiazanie na zwiedzanie miasta

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Lyon City Card to bardzo wygodne rozwiązanie na zwiedzanie miasta. W cenie bardzo dużo atrakcji, metro, parking itd. Wycieczka statkiem po rzece bardzo udana. Kontakt z biurem doskonały, personel bardzo pomocny.

Use it!

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Very useful and easy to use. I was only didappointed that there were limitations on the vaporetto and that the ticket machine on the vaporetto didn't give the right change.
Having to go to the toilet at the Station Part-Dieu is a nuisance.

Good idea, poorly implemented

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We thought the city card was a useful tool to make the most of our time in Lyon. I'm not sure if we saved as much money as we expected overall, but it was easy to use.
However, it promised to include access to many museums. The first we went to, the excellent Musee Cinema et Miniature, was not fully included, we had to pay 5 Euros each to enter. This made us doubt what the deal was elsewhere. Greater clarity would be much appreciated.

a fine comeback to Lyon

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It was my second time in the beautiful city on the two rivers. For my wife it was the first visit. We were thrilled to admire the great architecture with the mix of beautiful merchant houses, medieval buildings, impressive sacred buildings and innovative modernism. We really enjoyed the hustle and bustle of the center, but also the peace and quiet in our hotel a little away from the river. The staff at the tourist office at Bellecour Square are helpful and patient in providing information. So we saved a lot with the Lyon ticket when visiting the museum and on the boat tour on the Saone. Changing from bus to train and vice versa was also completely unproblematic as it was included in the Tourist Card. Also the entrance to some special city events. This way you can enjoy your vacation stress-free.

Definitely Worth Getting

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We were in Lyon for 3 days and we used it even more than we thought we would. Made life very easy and was an excellent way to get around cost effectively and efficiently.

Very good card, some critic

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Very good card, would recommend it, but two major critical things:
1. The method of ordering and retrieving your card via an online code is not clearly explained on your site. The information only appears deep into the ordering process. Make it more transparent, please.
2. Annoyingly, the lady at the Galleries Lafayette reception was not able to hand out our cards, because she didn't know how. We were denied our cards and referenced to the tourist office, which opened only the next day and was only reachable by public transportation, which we had to buy tickets for.

Response from ONLYLYON Tourism

17/06/2024 by Delphine

Thanks for your comments

In order to pick up your card bought on our website, our partner at Commercial center Part dieu is " La reception" Level 0 inside the main hall.
The shop "Galeries Lafayette" is a onlyl a resaler sorry for the confusion

Best regards

Lyon City card was very helpful

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I found the Lyon City card to be very helpful to have access to public transportation. I am not able to read French on the ticket selling terminals. I was able to purchase the Lyon card in English.

Good opportunity to save money and visit the city!

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It was really worth purchasing the city card. The price was good for what it offered, contrary to what happens in several European cities. There is a huge range of places to visit and we were sorry not to visit more. It also helped us decide what to see by visiting the website and checking the attractions that were included. We ended up just buying a ticket to a museum that wasn't included, but at a huge discount! Including public transport also took away a lot of worry and everything worked perfectly. We ended up purchasing the combination with the airport transfer train, because it was quick and comfortable, although it probably wasn't even necessary with the existing public transport offer. I only suggested that there was a place at the airport to exchange online tickets for physical ones, since we were told that they were only available for sale. We were lucky that at Rhônexpres they gave us the card for public transport trips, otherwise we would have gotten lost, trying to figure out where we could trade them. It's worth purchasing and I highly recommend it.

2 days with the Lyon City card

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The card was a perfect recommendation from the tourist office agent and well worth the price. We used it for buses, a boat ride on the river and a guided tour in Vieux Lyon. All booked by the tourist office. Perfect!

Fantastic

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This card is so helpful if you'll be in Lyon for a few days. It makes the transit super easy -- no worrying about buying the right ticket. And so many sights are free with the card. Totally worth it, I would buy it again in a heartbeat!

Generally good

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Mostly good value, but beware of some establishments failing to accept the card due to "technical issues". The e-card also initially confused staff who'd scan the Rhône Express barcode and find it didn't work, unsurprisingly.

Very good scheme

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I really liked using the card. I collected it from Westfield opposite the main station, since I arrived by train. This meant I could use it the afternoon I arrived, visiting the centre for resistance and deportation, before visiting the tourist office in the city centre the following day. Most of the museums in Lyon accept it and you get free entry with it. The film museum gives you a discount. In total, I only spent €5 in visiting about six or seven different places in the city. Plus you can use it on the subway, teams and funicular (very useful if you've gone to the basilica which is at the top of a steep hill!). If you're in Lyon for a few days and you're visiting a lot of museums I'd definitely recommend it.

good value for money

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If one is interested in Lyon's museums the card quickly pays off.

I suggest small improvements to the card as a semi-digital product.

1. If you have an app, make it the card. The piece of plastic serves no additional value and complicates the process of obtaining it.

2. Clearly state that the onset of the validity period for public transport and for museums/cruises, etc. are independent of each other. I was told this at the tourist office but did not see this indicated elsewhere. In the app, show the remaining validity times.

3. Integrate info on included (or discounted) services more completely into the app. It's bizarre that one has to e. g. google the boat cruises company to find out about cruise times.

City card

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Good value if you plan to go to lots of museums etc.

Very helpful card

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Lyon City Card worth every penny and helps you save money. Furthermore, Lyon is a very beautiful, peaceful and inclusive city where I never felt unsafe or even a foreign. Many thanks to Lyon

Worthwhile if...

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My husband and I both bought a 72-hr card, exactly the amount of available time we had to use it. We each added the 5 € public bike option.
I saved money by buying the card + bike option, but my husband did not. After his first bike ride, he decided not to bicycle anymore. (He felt he needed to be watching the road and traffic all the time rather than seeing the beautiful surroundings!) He also decided not to "run around" to visit various museums and/or do various activities. He really liked the Beaux Arts Museum, spending a whole afternoon in it. He even went back a second time! He didn't realize the City Card was only good for one visit, but he still went ahead and paid the admission price to go in a second time.
So in the end, because he didn't want to rush around, the card wasn't economical for him.

Very useful card

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Helpful person at tourist office; great to have all public transport included, plus walking tour and boat trip

Lyon City Card

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The card enabled us to travel on public transport, visit many attractions and participate in guided tours. The guided tours enabled us to see parts of the city we otherwise wouldn't have seen, such as many of the Traboules. The rooftop tour of the Basilica was worth the climb up the steps!

Good card

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Is a good card, but difficult to know where to buy.

Buena compra

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En otros países no vale la pena pero en Lyon, sí. Te incluye absolutamente todo y además como no tiene fecha(tienes 1 año para usarla y se activa el día que la usas) si hay algún cambio en tus fechas de viaje, no hay problema, ni con el Rhonexpres. Muy recomendable.

Lyon City Card is a must have for visitor

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Lyon City Card includes all public transportation and free admission to tons of museums. It easily saves you money if you plan to go to museums.

Cap de setmana a Lió

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És molt útil per moure's per la ciutat i veure els llocs més emblemàtics.

Very useful

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The Lyon City Card helped make our trip to Lyon even better. We had the options to include lots of interesting and enjoyable activities, and made a lot of use of the TCL transport card.

Great value

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Great value for a short stay in Lyon. Access to comprehensive public transport system, river cruise and so many museums.

Excellent service!

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The card worked perfectly on all transportation and at the museums we visited. The guided tour was very informative and we loved visiting the traboules.

Very very good

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Cheap and useful.

C’è tutta Lione dentro

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Acquistata 48 ore. Oltre ai trasporti (molto efficienti), comprende tutti i musei e, sorpresa, una visita guidata e un giro in battello! Conviene assolutamente

Worth Every Penny

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When traveling, don’t you want to make transportation easier and spend wisely? The Lyon City Card helped us to do both. It was very convenient to purchase ahead online and then pick it up in central Lyon. I will recommend it to my friends and family traveling to Lyon.

Convenient and reasonably priced

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Lyon City Card makes seeing the city easier by being able to use all public transport throughout the city. And considering all the free entries it's very reasonably priced. I would buy it again.
One little downside: There should be more locations to pick up a previously (online) acquired card.

Best city card in the world

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For the price and the quantity of quality sights/activities included, I believe there is no better city card in the world that matches the Lyon one.

Unappreciated

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Long wait at tourist office for card already bought online. Difficult train station access. Poorly announced holiday changes. Two robbery attempts. Directions poorly indicated for pedestrians and public transport.
Nice garden, contemporary art museum.

Really well thought-out product

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The Lyon City Card is such a good offer...entry to so many attractions was hassle-free, getting around was simple and convenient due to Lyon's excellent public transport system, and we saved plenty during our stay. Highly recommended!

Tres bien

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Die Karte, im Online Shop gekauft, war sehr hilfreich:
Bootstour zur Ile Barbe, ÖPNV, Museen, eine deutsche Stadtführung -alles war inclusive und sehr einfach zu benutzen. Jederzeit wieder.

Good value.

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I don’t always choose to use a city card when traveling as often you cannot get enough out of it to equal the cost. In the case of the Lyon Card the value is there. With the 48 hour card we visited 3 or 4 museums, toured Notre Dame rooftop, took a boat tour, toured silk production and used the metro many times. For us it proved to be a good deal.

Maravilhoso!

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A melhor coisa que fiz foi adquirir o pass, me deu acesso ao transporte público e a todos os passeios (inclusive a reservar experiências que não teria ciência). Queria agradecer especialmente a equipe que me recebeu e o Hafid que me ajudou em tudo.

Good for touring Lyon

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Found the card to be useful but not the savings advertised. There are only so many museums and inclusions one can do in a day as a practical matter. The app is very helpful to find what is near.

Excellent Service

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Lyon City Card is the best way to enjoy exploring the city.

Room for improvement

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The card is very useful for tourists.
However, need to update information in the booklet received with the card:
1. Hard Rock Cafe has been closed for quite some time but still appears in booklet
2. Although it says entrance to certain museum is free with the card, unfortunately still need to pay €5 at Musee Cinema et Minature

dc

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dc

Troppi disservizi

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La carta sarebbe anche comoda includendo tutti i trasporti e moltissime attività e musei (anche gratis) ma siamo arrivati il primo giorno ed al centro commerciale della Gare Part Dieu erano finite le tessere così siamo dovuti andare il giorno successivo all'ufficio turismo, in più l'ultimo giorno domenica 28/04 la metro era ferma e anche sul Rhone-express c'erano problemi ed alla fine non abbiamo potuto prendere i mezzi pubblici ma utilizzare un taxi spendendo 140 euro per raggiungere in tempo l'aeroporto, veramente pessimi

Response from ONLYLYON Tourism

06/05/2024 by Delphine

Ci scusiamo per i disagi causati da problemi di trasporto indipendenti dalla nostra volontà.

Very useful

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I found the lyon card extremely useful, we used every benefit, guide visit, boat, transports , and museums.
I really advise it if you want to explore Lyon without limits

Good value and easy to use

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The Lyon City card was excellent value, providing free access to all the central attractions we visited, and free public transport. The only annoyance was the limited number of places that a pre-booked card could be collected - although it can be bought more widely without pre-booking, it is necessary to have pre-booked it in order to reserve a place on a walking tour. Also the information on the website about it was not perfect - it turned out that the free boat tour was available in April, contrary to the website.

Excellent benefits for visiting Lyon!

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We weren’t able to use all the opportunities but am very impressed with what was offered — the transportation benefit is especially valuable. = we did enjoy the Gallo-Roman Museum and Museum of Confluences.

City Card

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Bon!

Great convenience

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Covering major sites as well as transit, this pass was definitely worth the investment.

Arvio

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I liked the city. I hope that the guidance in public transport would be better.

Convenient key to the city

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I've gotten the Lyon Card on every visit I've made to Lyon. It's a great deal that combines all public transportation with dozens of sites and exhibitions, and there's always free walking tours and boat tours included. Absolutely recommended, 10/10.

Considerable savings

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The Lyon City card does give considerable savings, but it was not entirely easy to use, certain tours need to be booked through the tourist office, others may need the card number which is only available upon collection of the physical card.

Good buy

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The city card makes it easy to get around, and with the number of activities, museums entertainments available it encourages one to explore more!

Mr

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good value for you money

Totally recommend the Lyon Card

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I totally recommend the Lyon Card since it includes a variety of services and it’s easy to buy, collect and use. I used the 48h one and I saved a lot of money considering that I visited 3 museums, did the ferry trip and multiple use of public transport.

Interesting place

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A city with a great history

Very convenient

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I enjoyed being able to go into any museum and just spend as much time as I had. I could just wander and explore and take any public transportation when I wanted without having to make sure I had the right card or money.

2nd visit to Lyon

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The Lyon card is fantastic value for money if you're staying in Lyon and want to make full use of the sites. There were 3 of us, with a car in Lyon for 2 days, so we ordered it online the 48hr card. It arrived within a few days which meant as soon as we arrived in Lyon we could jump on the public transport and enjoy Lyon.
Having the car this time we could visit some new places, in particular mini Lyon, the car and fire brigade museum. Our only disappointment was the cinema museum now had a supplement to pay as it was no longer free with the card.
Another disappointment was due to the high state of the river, no boat trips were running, something we had enjoyed on a previous visit, none the less all three of us really enjoyed our visit!

Easy to use

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It was so quick to gain access to various venues - no need for a credit card or cash.

Great card

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We loved using this card. Very easy and convenient.

Almost perfect

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I highly recommend the Lyon City Card. It makes getting around the city on public transport very easy. It is also a great idea that it gives access to so many places worth seeing in Lyon.
Arriving in any city can be challenging when trying to use public transport for the first time. And that is true for Lyon. It would be useful to have the city card on the phone so it could be used straight away.
The alternative would be to have customer service officers at major tram stops such as the Gare de Lyon Part Dieu. Or at least have information on how to use the trams, buses and trolley cars before you arrive in Lyon. For example, it is possible to use your credit/ debit card on the special reader.

Abbastanza buona

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Ho acquistato due tipi di Lyon City card per la mia famiglia: due per adulti con Rhonexpress incluso e due per minori di 15 anni, tutte per 72 ore. Punti negativi: difficoltà ad acquistare le due tipologie insieme, dopo contatti in chat con l'ufficio del turismo ho capito che dovevo comprare separatamente quelle per gli adulti, che sono elettroniche, e quelle per ragazzi che si ritirano fisicamente all'ufficio del turismo. Altra difficoltà: non avendo la carta fisica per le ragazze, ho dovuto comprare in più i biglietti della metro per arrivare dall'aeroporto all'ufficio del turismo, anche se la city card comprende i trasporti. Altra criticità: si deve prenotare quasi tutto all'ufficio del turismo o direttamente presso musei, compreso il giro in battello, mentre sarebbe più comodo poterlo fare in anticipo oppure dai siti dei musei/attrazioni per avere più disponibilità di posti e risparmiare tempo. Aspetti positivi: acquistando la Lion city card si risparmia molto, si può visitare ogni museo, svolgere visite (se si trovano disponibilità) e prendere qualsiasi mezzo, è davvero comoda.

Sehr hilfreich!

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wir haben Lyon leider nur drei Tage besuchen können. Die Lyon City Card hat dabei sehr viel genutzt: alleine schon durch die zahlreichen Tram- u. Metrofahrten hat sich die Karte bezahlt gemacht. Freier Eintritt in einige Museen (z.B. Musee de cinema et miniatures - seeehr sehenswert!) und signifikante Preisnachlässe bei anderen Institutionen tun ein Übriges, um die Lyon City Card empfehlenswert zu machen!
Was noch dazu kommt: wir haben in Lyon tatsächlich bisher die nettesten Franzosen getroffen!!! Keinerlei Überheblichkeit, keine Unfreundlichkeit, grosse Hilfsbereitschaft - fast hätte man meinen können, man sei nicht in Frankreich! ????
Lyon - wir haben uns nicht zum letzten Mal gesehen!

Freie Fahrt und freier Eintritt in kulturelle Einrichtungen

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Die Lyon City Card ist ein ganz gelungenes Angebot zur Erkundung von Lyon.
Das Preis-Leistungsverhältnis ist ausgezeichnet.

Excellent

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The Lyon city Card has made our mobility around t’he city much easier and has haver us t’he necessari information about the places to visit

Card issues

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The main problem is with the QR code we were not able to travel so we had to purchase a physical card to travel to Bellecour tourist information center and to claim the physical card which is an extra actually and stops the main purpose of the card by doing this…Other issue was that the emplooyee of the rhone express didnt knew what the card was covering wanted me to pay for my return to the airport which is unreasonable where I did bought the 72 hours card with rhoneexpress travel to the airport..Overall the card is very useful in the city to travel with everything optional but I think the card should be useful directly after the purchase via QR code and your employee needs an education about the essentials of the card.

A very interesting option for visiting Lyon easily

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We took the 72-hour Lyon City card and this made it enormously easier for us to do activities in the city (museums, guides,...) and get around with the different public transport options.

Molt complerta i recomanable

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Tot i que és molt complerta i pots accedir a molts llocs gratis, és complicat aconseguir entrades pels guinyols.

Sehr gut

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Hat alles prima geklappt mit Bus und Bahn und in den Museen. Kann die Karte nur empfehlen.

Nice choice

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If you have enough time to visit st least one or two museums s day, it is very useful. The public transportation of Lyon is amazing, so, the card makes your life easier on thus regsrd also.

Definitely recommended

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very useful, allowing one to visit various venues and roam the city on public transport alike. If combined with airport transfer, the card is definitely recommended if visiting Lyon for a couple of days.

Excelente opcion

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Recorrimos Lyon en 2 dias, usando todos los medios de transporte, de verdad, una maravilla

Response from ONLYLYON Tourism

20/03/2024 by Delphine

Gracias ;)

Very good value

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Ordered on line, (discount for on line purchase)picked up at Part-Dieu centre (straight forward) and the staff at main centre Bellacore very helpful booked on to couple of tours - also free with card.

Good value and easy to use

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Worth buying. Used to travel around, walking in Old Town, boat trip and to enter museums- some for just a short time. We went for 48hr option.

Büroreise

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Rental-Bikes good

Response from ONLYLYON Tourism

15/03/2024 by Delphine

Thanks ;)

Lyon City Card - TOP!

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We stayed 1,5 days in Lyon and chose the 1-day pass. It really paid out. We used the public transport all the time and also visited three museums. We missed the guided city tour and also the hop on-hop off bus as we were simply running out of time. Lyon: we will come again and profit again from the Lyon City Card then. Thank you, great idea!

Superangebot … Lyon City Card

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Haben alles getestet und profitiert vom grossen Angebot ( Mezro, Bus, Riesenrad, geführte Touren). Die Besichtigung der Basilika mit der Turmbesteigung war ein Höhepunkt, ebenso die Tour ins Sidenweberquartier.

LCC is a great way to visit Lyon

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It would be a huge implementation to let people pick up the card (purchased online) at the airport!
In the main hall between the terminals you can only buy a new LCC, but if you have already payed for it, you must buy a ticket to reach one of the 3 places to collect the card…
This makes no sense!

Except for this aspect, I think the Lyon card is very usefull and complete.

Good card to see the city

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It is very useful card to see the city i short time.

Not worth running around town for the TLC card

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I bought my card online at the airport. No problem getting on the Rhone express with my qr-code. But then, changing on the metro, was not possible - there was no ticket to the TLC. I went to the TLC office at Vaulz-en-Velin, and there were 4 officers there who said they had never seen the Lyon city card! They said that I have to go to the tourist office at Bellecour to get the TLC ticket... And so I did. There, a friendly officer gave me the TLC card. But surely this is not the purpose??! How is it possible that the people working at the TLC office have never seen the Lyon city card??

Response from ONLYLYON Tourism

15/03/2024 by Delphine

Sorry for this problem
The agent on board Rhonexpress had to give you the TCL tickets in order to use public transportation
The agencies TCL are so many people ! They have to know this offer which exist till 1998 !
We hope that your visits with Lyon City Card was better

Best regards

Thank you

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The Lyon city card really gave me the flexibility and the confidence to travel all around Lyon and take in as many of the sights and museums and experiences as I could.

Klasse

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Durch die Lyon City Card kommt man kostengünstig an sein Ziel. Zudem spart man Geld, wenn man verschiedene Museum anschauen möchte.
Die Handhabung ist sehr einfach.

Perfect for a long weekend

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We used the card for public transport, had a guided tour at the Hotel Dieu for free and the entrance fee for the museum Lumieres was included, too.

Works well

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Easy to use this card to see most key sites in Lyon without thinking about the cost as it already paid, just show and walk in. I may not have saved much money, but saved having to think about cost of decisions. Also good on transit, so just hopped on and didn't worry about was it worth taking vs. walking.

Gebruik

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Handig, gebruiksvriendelijk, prioriteiten

Best card ever

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We took the 72 hours card.
It was perfect.
Airport shuttle (Rhonexpress) included, plus all transport in the city included.
More than 30 free museums and experiences included.
The city is lovely and the food delicios.

Bastante útil

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Para 3 dias te permite usar todos los transportes y entrar en los principales museos y algunas actividades, que son interesantes y que quizá no harías sin ella, como el bus turístico (muy interesante) o la visita guiada por los tejados de nuestra señora de Fourvière

Excellent initiative

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We 100% support and recommend anyone visiting the city to use the card. Transport card always ready, free parking nearby TCL station and access to museums at the spur of a moment when bypassing them.

Weekend in Lyon

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Lyon City Card is great to explore the city. I bought the one that included the RhoneExpress and all worked out very well with the RhoneExpress staff giving us the TCL tickets so that we could use them right away. The card has a great variety of things included.
The only thing was that there was not enough/clear info on the attractions closed such as River Cruise, Gastronomy city, Modern Art Museum. Other than that, it was very good

Tutto a portata di mano!

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Uno strumento utilissimo per visitare la città: con la lyoncard non hai bisogno di altro! Trasporti, musei e attività varie sono a tua disposizione. L'unico "pensiero" è organizzare al meglio la tua giornata per poter fare il più possibile

Lo mejor para visitar Lyon

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Imprescindible si quieres visitar museos, incluye también el transporte publico y si quieres el Rhone exprés al aeropuerto.
La información es muy detallada y clara

So easy to explore this beautiful city!

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Fantastic way to see the city. Amazing value; make the office of tourism your first stop.

One of the best ‘City cards’.

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There are a lot of ‘city cards’ around. Often you have to spend all day, every day of your trip on public transport, and in a museum/gallery to make them worth it. The Lyon city card is considerably better value than pretty much all of the others I have bought, needing only a few trips to make it worth while buying. It’s almost worth it just for the Miniatures & Cinema museum by itself. I will certainly buy it again when I next visit.

Ottimo

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È un ottimo sistema per visitare Lyon senza pensieri e con molte attività comprese nella card

5/5

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Maximized the unli-transport (autobus, furnicular, tram) for 48 hours. In that span of time, we visited at least 10 attractions. Good deal!

Great way to travel

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If planning to stay for a couple of days in Lyon the lyon City Card is just right for you. Transport by metro tram and bus are included so you can travel anywhere by simply using the card. Access to most museums is also free of charge. It is definitely worth it money wise and you get to see all the highlights of the city.

Simple way to enjoy the city

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Simple way to enjoy the city, without worrying about transport and museums tickets once it is all included. We recommend it and want to come back to Lyon and buy another Lyon City Card to enjoy the museums we couldn't visit (because we didn't have time for all).

It open all doors

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It is great to smoothly move around the city without thinking much about timings, discounts or entry prices. Lyon City Card let's you move non stop with most of the best museums already included. Expos like Elliot Hewitt already makes half of the price.

Fantastic

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We strongly recommend the card, there are plenty of activities included

Good value

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The card is good value but a little lack of information around how to use it in some particular situations like using for a boat trip (which you cannot seem to book online, etc.)
Also, the card can be purchased online but only can be redeemed/collected at certain places which isn't clear on the website. I arrived in the evening and couldn't get it at the airport which I think is a little useless if you bought one with airport transfer especially. It needs to be improved.

perfetto

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ottimo

Response from ONLYLYON Tourism

12/12/2023 by Delphine

Grazie a Lei

Festa delle luci Lione 2023

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Carta con molti vantaggi, dai mezzi pubblici ai musei, ideale per visitare la città. Sarebbe opportuno allungare l'orario di visita dei musei per sfruttare a pieno la carta

Very good value but means of collection could be more

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I bought the 48 hrs card which worked very well. I love all the attraction options and it’s really offer you great overview and in-depth understanding of the city, its art, its gastronomy etc.

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