Great service for tourists but over priced for sure!
by chinmay
While I appreciate the promise of access to over 88 museums and activities plus free public transport, I found that within a 48-hour timeframe, it was challenging to fully utilize the card. Due to long waiting lines, time spent on meals, and exploring both the old and new towns, our group of four was only able to visit only three museums and partake in a few additional activities (boat cruise and ferris wheel ride, free waling tour) this past weekend.
Considering the cost of €44 (plus €11 for the Miniature and Cinema Museum) for the 48 h card, I believe the pricing does not reflect the limited opportunities available within the time constraints. I strongly suggest a revised pricing structure of €20, €30, €40, and €50 for the 24, 48, 72, and 96-hour city cards, which I feel would present a fairer deal for tourists.
I would appreciate your consideration of this feedback and would like to discuss the possibility of a partial refund. My email address is [email protected].
Good value
by sheila
The Lyon card is good value.
Review
by michael gannon
Nice appearance of form but lacks usability
The tickets and bar codes for rhone express and metro should be included in the app
Una experiencia muy agradable
by jaume
Es un ahorro muy importante. Solo pagamos un suplemento en el museo de las miniaturas. El resto de visitas y transporte iba incluido. El transporte publico rapido y bien
Excellent
by oana
The best card, offering you various alternatives of spending your time
Great value
by phillip
I've been to Lyon twice and used the card both times. It's incredibly helpful. I get the version that gives me the airport transfer. Which is an extremely great way to get from the airport into the city centre. The free entry you get to many attractions and the discounted entry to others has saved me a great deal of money.
Ideal
by mga
Es ideal para visitar la ciudad en su totalidad. Complementa la prestación con las visitas a museos y visitas guiadas..
In general easy to use and helpful
by yinwei zhou
Main reason choose city card is free museum and transportation , especially the card simpliefed transportation a lot .
Visit 3 museums , Mini World and Art Museum are good , if have time , will make more use of this card.
One bad experience is that it is actually a soft card instead of a hard one , if it is a hard card , easier for storage and can be kept as a sourvinier
Lyon card
by cel
Muy útil y muy practica. Incluye muchos servicios
Pretty nice offer
by matt
Quite a fair price for the card, bought the 24h and got a good deal.
Not so good
by mauro casciari
In 2025 still a plastic card to collect by hand to get a qr code? Hard to find reception of the Part-Dieu mall. Don’t understand why they can’t have the Transport card too, so why go there for just a qr code? Boats and several attractions where closed in january.
Marvellous
by louise
Very good service. I was only in town for 48 hours but it was worth it. Saw a few museums and used the Rhone express.
Città da scoprire!
by riccardo da roma
Accogliente, affascinante città da scoprire camminando tra le stradine del centro rinascimentale, tra le strade intorno la piazza della sede del Municipio e del suo parco principale, sui viali lungo i fiumi. Da ammirare anche navigando sui due fiumi che la cingono!
Musei tutti da visitare!
Easy and convenient
by luca
Many activities, basically all the museums and all the public transport for less than 25€ for a single day. It’s an incredible opportunity to see Lyon easily and to join the city.
Lyon Card
by jaume
Very good service. From pick up and its daily use.
Discovering Lyon with the Perfect Travel Companion: The Lyon City Card
by boulidam badreddine
I recently visited Lyon and used the 48-hour Lyon City Card, which was an excellent choice for exploring the city! The card gave me unlimited access to public transportation—tram, bus, metro, and even the funicular—which made getting around incredibly convenient. I used it to visit fantastic attractions like the Planetarium, Groupama Stadium, Musée des Confluences, and La Sucrière for the "Pompeii, Cité Immortelle" exhibition.
The card was easy to use; I got mine at the Office de Tourisme Lyon Bellecour, where a friendly staff member provided all the information I needed. It truly felt like a great deal, especially for transportation, and it offered so many options to explore the city's cultural gems.
I highly recommend the Lyon City Card to anyone visiting Lyon—it's a hassle-free way to make the most of your trip!
Efficace ed efficiente
by rita felerico
Lyon is very beautiful
Easy
by to
We appreciated the organization of the card, events, map, and ease of getting from the airport and all around Lyon. Every venue accepted the card with no questions. It made our visit to Lyon more relaxing.
Vale muito a pena
by vera
Utilizei imensas vezes em todos os transportes. Entrei em museus, fiz passeio de barco e visitas guiadas a pé. Tudo com este cartão
Todo Lyon en tu bolsillo.
by jose luis
Buena relación precio / todo lo que incluye (entrada todos los museos, transporte público, viaje en bateaux, visita guiada Lyon antiguo….) Fácil de usar con código QR
Lyon City Card
by trappie
Very good value for money although sometimes difficult to know how to use it. Sometimes you need to buy a ticket and pay with the card, but for public transport not. When you book online, you sometimes also still needs to validate at the cashier , for other events not.
To visit Lyon
by aysen
It iş pleasure and easy visiting by using your card in Lyon.Thanks to you . Museums , Boats on Rivers, etc . were interesting.
Excelente
by brenda
Práctica. Trámite sencillo, facilidad para moverse en transporte público
Lyon-the city of good mood
by georgiana tifui
I love Lyon. Such a vibrant city and full of activities. We loved every inch of it. Beautiful arhitecture and nice People.
Recommend if staying more than 1 day
by nat
Lyon City Card is definitely value for money if you intend to use public transport, to visit several museums and book a tour or two. Although not all museums are included, discounts due to City Card are beneficial. 48hr card is probably more cost-effective.
Good value
by gamze
The Lyoncard was good value .. we were able to visit a lot of museums and use the public transport whenever we wanted for free
Response from ONLYLYON Tourism
29/11/2024 by Delphine
Thanks you sharing your experiences
Best regards
Lyon review
by michal
Transport system is good, and fairly easy to navigate. There could be sign la of the next station approaching in metro. There is only audio that says name of the station once right before train stops and it only is in french. Sometimes had to use google maps to make sure I'm on the right station.
Most museums and galleries I visited were definitely worth it.
Food, and architecture is phenomenal.
Airport is disaster though. I arrived on Friday around 5pm and there was no info, fairly bad signs. Had to google everything. Also train from aeroport to city is not enough. I goes only once every 30 min, and it is fairly small. There was no space in the first one I was waiting for so I had to wait additional 30 min for another train.
Overall I rate city 7.5/10.
Lyon city card is definitely worth it if you plan to visit museums etc.
Sincerely,
Michal (Slovakia)
Response from ONLYLYON Tourism
29/11/2024 by Delphine
Thanks for sharing your experiences
We will share your comments to the Rhonxpress transfer airport and public transportation in order to improve the customer experience
Best regards
Great food in a beautiful city
by thomas
We visited Lyon primarily for the foodie experience, and we were pleasantly surprised by the city's history and beauty.
Amazing
by bea
The card was super useful and I love it so much.
Best choice
by adam
We bought the 72h card for our extended weekend and it was the best thing we did
We event to 5 museums and the train from the airport which would by 60 euros it self basically made everything else free
We love it
Usefull
by damian
The most important thing it’s the transport
Useful, but confuse
by damielle
I bought the Lyon Cuy Card + Rhone Express transfer.
It's not clear from the beginning that the two are independent, each with its own valability: I learned about it just after inquiring the hot line.
Also: confusing that there are 2 (two) QR codes (one for LCC, one for Rhone Express), yet the local transportation (part of LCC) was granted NOT through the LCC QR code, but through the hne Express QR code.
Also; It ws advertised that 88 museums are accessible via LCC. NOWHERE could I find the exhaustive list! Just a bunch (max 10, I think?) were listed
Response from ONLYLYON Tourism
18/11/2024 by Delphine
thanks for your comments and appreciation
We have an app Lyon City Card + website to consult all attractions included on Lyon City Card
The digital offer Lyon City Card + Rhonexpress is a combine offer = Lyon CIty Card + Rhonexpress transfer, that's why you received 2 qrcodes in same time. The public transportation in Lyon cannot be digital so the agent on bord has to give tickets TCL
We hope in a few years to developp a full digital offer in order to be more simple for our clients
Ottimo strumento
by bondioli massimo
La Lyon card si è dimostrata uno strumento pratico e conveniente per visitare la città. Molto buono il servizio dell'ufficio informazioni.
Very useful and easy
by jo
The City Card made the whole trip very easy. You have access to every museum and transportation. No need to worry about tickets or time anymore. Very useful and fun, as it kinda motivates you to visit even more.
Great card
by andy
Great value card which gets you into most places free
Mr
by stefano
Useful for visit the city and best actraction.
Positive experiece
by simone
Very useful and convenient
Very handy for a short visit.
by jo
We used the 72h card, and visited many places and musea. Handy that public transport is included. The lady at the counter of onlyLYON was very helpful and booked some tours for us when we bought the card.
Lyon is a FABULOUS city!!
by wendy
I totally loved Lyon!! Everything about it was incredible. Amazing history, architecture, food — and the best Office of Tourism in France!! Really really amazing visit!! I can’t wait to return—!!
Response from ONLYLYON Tourism
18/11/2024 by Delphine
Thank you so much for your warm message :)
Great
by thomas
Great Card. Well worth the money. Public transport in Lyon is just perfect. And with the city card you don't have to work out the ticket system. And its well worth the money if you plan some visits.
使用里昂卡！製造完美的旅程～
by nagao
非常方便，可以快速使用所有里昂市區內的交通設施，博物館引人入勝，非常不錯，更直得推薦里昂市區的服務中心，預約活動方便，服務人員親切有禮！
Excellent Value
by richard
A convenient and efficient way to visit Lyon.
Exceeded Expectations
by minnesota traveler
My husband and I recently spent 4 days in Lyon. It exceeded our expectations. We always wanted to see the area, the old city combined with the new area. Wonderful historical architecture in the old city plus modern architecture in the Confluences neighborhood. We enjoyed the silk museum and the Musee de Confluences was a wonderful natural history museum. We ate wonderful food everywhere and enjoyed a Rhone Valley wine tour.
4 nights in Lyon
by jeffers
We bought a 72 hour card along with the Rhone Express transfer from airport, this worked very well for us and we made full use of the travel cards. Having free access to so many galleries & museums encouraged us to try lots of areas. Lyon is a great city full of culture & gastronomy with a fabulous connected public transport network.
Great for transportation
by degai
This card is great for using transportation and seeing several museums. Things had changed since I bought the card and when I got to Lyon. No reservations were needed for the boat ride, but they were needed for the tour. They also no longer sell the ability to use WiFi. We went to the vaparetto stops and the boat area and never found any. The boat ride had a schedule, but I saw no schedule for the vaporetto.
Convenient Card
by marj
Using this card made our visit to Lyon convenient and easy. Use of the public transportation was handy and easy to use, access to museums was seamless, and booking tours at the tourism office was very straightforward. A. Worthwhile purchase.
Lyon City Card
by tony
Convenient use of the public transportation and multiple museums
Definitely worth the money.
by doctor phibes
The Lyon City Card was well worth the money and the assistance at the office of tourism was extremely helpful. (Un grand merci à Guillaume!) We went to 3 museums, 1 cruise on the Saône, used the public transportation system extensively for 48 hours and saved a good amount of money.
Comoda e pratica
by marco
Utilissima per i trasporti e i musei.
Value and convenience
by ed
The card itself as well as the abundant information available on the website were helpful both for planning and enjoying my visit
First Time in Lyon
by carole
While on a short visit to Lyon, I used my city card on the tram, bus and metro. I enjoyed the river cruise. I was disappointed that I could not get a single tour in English, free with my pass. I did the Bellecroux old/new city with a French guide. My companion does speak French, and I hoped to garner a bit of info 2nd hand. The guide had an extremely quiet voice and an obvious head cold. The Place Belle croux was extremely noisy with an event set up. Neither of us could hear a word. People were cupping their ears, and wandering off to look at their phones since they couldn't hear the guide. A thoroughly disappointing experience.
Лион - город, который стоит посетить
by irina dem
Первый раз посетила Лион и в восторге от этого города. В этом городе можно проследить его историю от античных римских времен, через средневековье до современности. Впечатлили проходы в домах, впечатление такое, словно из наших дней перемещаешьчя по временном тоннелю в прошлое. Богатая история города, родина жаккарда, марионеток и прочее. Конечно же гастрономия. Божоле и сосиска Иисус (Jesus). Ну и очень удобно использовать Lyon City Card, с ней в музеях небольшие скидки, весь транспорт и некоторые музеи - бесплатно.
Great Deal
by hausmann
My wife and I really enjoyed the Lyon card. It was great for the transportation, but we also went to multiple museums. We even were able to take a river cruise included in the card.
One of the best city cards we have used. I loved how easy it was to use on the trains and busses!
Great Deal
by hausmann
My wife and I really enjoyed the Lyon card. It was great for the transportation, but we also went to multiple museums. We even were able to take a river cruise included in the card.
One of the best city cards we have used. I loved how easy it was to use on the trains and busses!
Great value and so convenient.
by christopher
The City Card was wonderful for our four days in Lyons. We liked the free (mostly) entrance to museums and the unlimited use of buses and trains … and without having to purchase cards!
First visit to Lyon
by tom
My wife and I very much enjoyed our visit to Lyon. After two visit to Paris and other favorite tourist spots in France we found Lyon a very refreshing experience. Exactly what we were looking for. The Lyon City card was a tremendous help in learning to navigate the wonderful sites and we highly recommend the City Card to any new visitor to Lyon.
Bueno Bonito Barato
by gromcito
Una gran opció per visitar la ciutat.
Les principals visites turístiques de la Ciutat estan incloses en aquest "pack turístic".
I si les reserveu per internet, feu-lo amb bastanys dies d'antel·lació per poder rebre-les a casa vostre per correo postal ordinari.
I si no, a buscar un lloc on les venguin, que no son molt ni sempre tenen de totes les opcions.
おいしかったです。
by tomoko
トラムに乗って旧市街で、ブションリヨネーズを食べて。シルクの歴史を感じてとっても優雅な時間を過ごせました。
I love Lyon
by aaron
I loved Lyon so much - and the Lyon City Card is definitely worth it. We saved so much time by using the Card to travel, and we got our money's worth because there are so many museums and other venues included in the Card. I can't wait to visit again!
More useful during summer season
by piotr
Thanks to the card, I saved a lot, even though I visited Lyon in September, i.e. after the holiday season. If you are in the same situation, please review the Card offer carefully, as many attractions have different hours and days of operation (or are unavailable) during this time.
Card was just ok
by dave likes lyon
Tourist information desk failed to mention that the museums we intended to view such t were actually free, so one of the major benefits was totally lost
Response from ONLYLYON Tourism
25/09/2024 by Delphine - Responsable Lyon City Card
You bought your pass online and we thank you for your confidence.
In France, each 3rd week end of september this is the " Journées du patrimoine"
Some museums and activities are free or on discount during those 2 special days , but not all of them, sorry for this special event which offer to visitors to discover monuments exceptionally open to public.
We hope that you appreciate your visit in Lyon and to see you again in Lyon
Great museum
by iris
We visited the Museum of Belle Arts and we enjoyed it very much. A lot of paintings and sculptures, and also a big exhibition about old Egypt. Great.
Great city card
by elias
The city card is awesome. The possibility to use the public transportation and the free entrance in some museums or guided tours, are the best option for your visit to Lyon.
Kolayca şehri keşfet
by lema abacı
City Card ile birçok yeri gezdik. İndirim kodunu kullanacak vaktimiz yoktu.
Great savings with transportation
by guy h
Besides ease of use and good value if you want to visit museums and take tours, you save a lot on transportation, which is totally free for the duration of the card.
Get out and do stuff!
by wendy
The Lyon City card was definitely worth it for us. We got a lot of use from it and also saw things that we wouldn’t have seen otherwise. We packed a lot of sights into a short stay and had fun learning how to use the metro, since we don’t have one where we live. Be sure to check out available discounts because you can save a lot this way, rather than focus solely on the included-for-free things. Finally, if there are things you really want to do, check the opening hours. We activated our 48 hour card on Sunday, only to find that 90% of things are closed Monday so it limited the utility of the card. Pro tip: while you have an activated card (or even once you have purchased it but not activated it yet), it allows you to book into the future, so we booked some activities for a discount or for free that occurred before or after the 48 hours of activation. I wish it had included the Rhonexpress.
Access to transport and museums
by martin
The card was easy to purchase online but it wasn't clear that the QR code provided had to be taken to the Bellecour tourist office to exchange for the actual travel cards. The staff at the Westfield office were not able to explain this process when we purchased the cards, which led to some confusion. But once we had those cards, travel was easy.
Little Prince
by ff
Just perfekt, I never saw anything comparable in any other town.
Great idea
by dimitra k.
Having the Lyon City Card is an amazing tool to discover the city, it's attractions while having the means of transportation for free and all the support you need from the Tourist Office.
Thank you!
Good and easy
by yunus
It was easy to find the tourist information point, the lady was very helpful, they explain it on the map
Un valido strumento
by salvatore
Un po’ cara ma ne vale la pena per i vantaggi che offre. Avremmo potuto sfruttarla di più perché è molto comoda
merveilleuse
by maría jesús gallego
ciudad acogedora, interesante de visitar.
buenos museos
Great Deal - Helpful Resources
by allissa
I loved using the Lyon City Pass! It was such a great deal if you are planning to see the sites in Lyon. I love how easy it is to use. They have an app with all the different things the card includes. You can also reach out to their staff and they are VERY helpful in making sure your questions are answered. They are quick to respond to. I love that they are there to help facilitate your stay! What I really loved was transportation was included so we didn’t have to worry about figuring out transport costs too. We could just hop on anywhere with the card!
expensive
by normal person
The ticket of 67 € for three days or less was very expensive. All the museums I was visited were NOT very expensive. So at least IF we pay in time, then it would be more cheaper than LYON CITY Card.
It is EXPENSIVE!! very!!
Lyon City Card absoutely great!
by wolfgang
Trip to Lyon.
A must have
by mariana
It was really important for me having Lyon City Card since it guided me to all the atractions and cultural places of the city and has given me acess to means of transportation that led me there saving me time so I could ake the best of my journey
I love Lyon
by jin
A city has so much to offer and so down to eath. the Lyon city card is amazing
Merece la pena
by silvia
Merece la pena cogerla con el Rhonexpress, ya que te da tranquilidad con el tema aeropuerto, además tienes muchas visitas, y transporte que es importante, yo la he amortizado bien
Worth the price
by kim
With a good guidance from the tourist office employee, you can enjoy the most of worthy experience included in the card. If you get informed well, you will see that many interesting things are included in this card. We were happy discovering it. However one of the most interesting ones which is unusual tour of the basilica was only offered us in french and I think it was a mistake.
Ideal für einen entspannten Aufenthalt
by blaumax
Jederzeit jedes Verkehrsmittel nehmen zu können, ist ein echter Mehrwert bei einer großen Stadt wie Lyon. Die vielen Metro-, Tram- und Buslinien machen den Besuch einfach. Und die Extraleistungen (Musée des Beaux-Arts, Musée des Confluences, Bateaux Lyonnais, Mini World...) waren das Sahnehäubchen obendrauf.
Few days in Lyon
by gregf
We loved Lyon and the City Card.
We were unable to find the Office to pick up our cards at the Part Dieu station. The directions given were confusing. We even had locals trying to help us to no avail. Eventually we gave up, and took a taxi into town. With that said, we found the TI in Place Bellecour with ease, and the staff were great. The card worked easily and everywhere we used it.
Response from ONLYLYON Tourism
04/09/2024 by Delphine R
Thanks for your appreciation !
Our partner : La reception" is inside the commercial center Part dieu Westfield - Level 0, in front of train station part dieu
Really good
by raquel
It really worths it. You have access to a lot of museums and places and also all the transport.
Lyon and the City Card - that´s a match
by gabriele
We enjoyed the City Card very much. The tours that were included were very good - rooftop with Irene, old Lyon with Fabienne - and the museums, too. It was very easy to use the public transport. And all of that at a reasonable price - thumbs up!
Good value
by marilla
Very good value for transport and museum and easy to use.
Bula
by nicola grassi
Comoda per mezzi, musei e funicolare.
Ardatece i Perugini c'ea'nculèto Napoleone, che partì astuto e arnì cojone.
A parte gli scherzi, preparatissime le ragazze dell'ufficio turismo, che mi hanno spiegato le possibilità che avevo con questa carta, prenotandomi anche la crociera sulla Saonna. Ho magnato come un lupo nei vostri bouchon, o come Carso si chiamano.
Too cumbersome to use
by shyguy
Why can't the cards be offered online? The Rhone Express version of the card is available using the QR codes. Having to pay for mailing or pick up at the Bellacour toursim center is a total waste of time.
If physical cards are critical, offer it at more locations. The Relay H store in Terminal 2 of the airport was closed and no way to buy it elsewhere.
Most museums are only open 10-6, which is not enough time to make the most of the city cards.
Lyon city
by txus
Muy bien
Estupenda
by sgm
Comprar la Lyon Cita Card fue un acierto ya que permite viajar por la ciudad de forma gratuita e incluye muchas actividades gratuitas
Lyon City card easy to use and convienient
by nideesh nair
It was very easy to use the Lyon city card. It made my travel easier for public transports like metro, funicular , tram and bus. The experience was quite good. Also, I had a chance to visit multiple museums, the ticketing was quite easy, thanks to this card. It saves time and money if used wisely. Thank you.
Great 3 Days
by joe
Lyon was a great experience. France without a lot of tourists other than France families. Excellent transportation system and the Lyon City Card encouraged us to visit sights that we may not have otherwise considered.
Must have when visiting Lyon
by brecht
It’s not the first time we buy a visitor’s card when we are in a big city but the Lyon City Card is the best by far.
Unlimited public transportation and free access to as good as any tourist attraction. Every attraction we visited was included and that’s unique compared to other cards when most of your favourites are not on the list. OnlyLyon!
Super recommended
by laura bossini
Lyon city card is the best solution to discover what Lyon can offer. It allows you to access museums and activities with great saving. Much appreciated the availability and kindness of the personnel at Tourism Office who has supported us also via email before arriving in Lyon. Recommended!
All good
by alessandro
All Good
Very Useful card
by gabriel
It was really useful. We could enter a lot of museums for free.
Best choice
by lion
Value for money and easy to use. Excellent assistance at tourist office. Combination of musea , public transport, boats was very helpful to discover the city.
It was great
by mr
I thought it was great. It gave me access to transit and got me into the museums I wanted to see at a good price. It also got me to go to things I would not have otherwise done that were included and I had a great time
Excellent service
by nicole
The tourist office lady was extremely helpful and kind and our guide on the Old Lyon, Marie was amazing. Thank you!
The best of Lyon
by mariella
The Lyon City Card gives you the opportunity to use Pubblic Transportation, it includes Museums, a tour of the river by boat and we had a wonderful walking tour with Veronique, a very passionate tour guide.
Great value, Great options
by tiffany
The Lyon City pass allowed us entry in to several museums, on a boat tour and included public transportation for the length of our pass. It worked out really well for our family of three. We had no issues at any of the included activities, including the boat tour.
Very connvenient!
by mylene m.
We bought the 48 hr city card and we got to use if for all our transportation and entrances to museums while we were in Lyon. It was easy. There was a tourism office at the Bellacor Plaza and also at the Fourier Hill which gave recommendations of what to do and see.
