Customer reviews Online reviewes: 98% of satisfied customers

Zeer tevreden

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Ik ben zeer tevreden van het gebruik van de Lyon City Card. Het was eenvoudig om deze te regelen en af te halen in l'Office du tourisme, waar men zeer vriendelijk was. We kregen daarbij ook een goede uitleg.
Op de locaties zelf ging alles zeer vlot met de Lyon City Card, net als op het openbaar vervoer. Kijk op voorhand na wat je precies wil doen uit het programma en dan is dit zeker de moeite waard!

Una ciudad con encanto

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Volvería sin duda a esta ciudad. Me encantó todo.

Good value

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We purchased the 72hr cards and it helped us getting around the city and we visited a lot more sights and museums than we intended to. Overall the card had very good value and the app was useful, too.

good

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It was convenient and easy to use but a bit too expensive. The museum's of Lyon are so big and interesting that it's hard to visit more than a couple in a day

Senza pensieri

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Ottima scelta la formula tutto compreso.
Efficiente e gentile il personale di Place Bellecour che ci ha prenotato le visite.
La Lyon city card è imperdibile!
Complimenti

First visit

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I found all the information I needed on the internet. The ladies issuing the card were very helpful and answered our questions about how to use the card. The card was very useful and I would recommend it to anyone going to Lyon. We will definitely be back again sometime!

Great pass for 1 or 2 day Lyon trip

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Easy-to-use card perfect for a 1 or 2 day trip to Lyon where you pack in multiple museums/attractions/activities each day and use transportation (tram, metro, funiculaire) to get around. Only complaint is they don't have a location at Lyon Perrache so had to walk to Bellecour to pick up the card.

Perfect!

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The Lyon city card is an almighty card and worth buying at anytime for anyone. I enjoyed a lot of museums and transportation during my stay with the card. I can assure that it is far better than perfect.

There should be a pick-up location of the online purchased card at the airport

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Tourists can buy a Lyon City Card in the Relay shop at Lyon airport, but there is no place to pick up Lyon City card booked online at the airpot. I ended up having to buy a ticket for 2,10 € to get to the city center to pick up the Lyon City Card, wasting one way of the Rhône Express ticket included in the Card.

good choice

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we went to the tourist office and the boy recommended that we bought it if we wanted to see at least three museums. It allowed us to visit almost everything we wanted and forget about transport. Very convenient.

Beautiful city, great history

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The Lyon City Card is a well-thought-out card for exploring the city of Lyon, which holds a vibrant and still-living history. I came on a short business trip, but I’m leaving with some regret for not being able to fully explore everything. I would love to come back one day just to visit. It was a wonderful experience.

Great

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We had a very warm and helpfull welcome at the tourist office. They helped us with the booking of the city- and boat tour, which we liked and although the visit of the museum of confluence was great. We appreciated that we could use the public transport for free. Very quickly we were everywhere with the tube. Thank you for helping us with our great Lyon-Trip.

Whispers of Revolution and the Prayers of the 48

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I loved Lyon I used the card to enter museums and learn more about the beautiful historic city. As I wandered the streets the modern canuts whispered 50th anniversary celebrations 1831 for our sisters I heard some of the plans and how the Mayor of Lyon is a fake and doesn't care about Lyon(I disagree) I prayed on the spot Christians first worshipped in Lyon which is also the start of the Camino de Santiago.

Beautiful City

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The card is very useful, when you vistit several museums.
Also the boat trip and the guided tour, included in the card, are very much recommended.

excellent

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The Lyon City Card is an absolute game-changer for anyone wanting to explore the vibrant city of Lyon with ease and value. From the moment I started using it, I was impressed by how convenient and cost-effective it made my visit. Overall, the Lyon City Card helped me save both time and money, while enriching my travel experience with flexibility and insider access. Whether you’re a first-time visitor or a returning traveler, this card is definitely worth it!

Good value for a price

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Overall, everything was great — we managed to see all the places we had planned, and having unlimited access to public transportation was a huge bonus.

The only downside was the boat cruise. We asked at the tourist office whether we needed to make a reservation and were told it wasn't necessary, as boats were always available. However, when we arrived, tickets for the route we wanted were completely sold out for the day. What made it particularly frustrating was that some people did have reservations made through the tourist office, which made us feel misled.

Buy this card!

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The Lyon City card makes your visit to Lyon seamless and easy! Transit Card and many free experiences all in one. Great value.

Great experience

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My husband and I loved the city.l of Lyon. We were able to experience so much of it thanks to the card. From museum entries, 2 tours (boat and walking), and included transportation, I felt like I didn't have to worry to enjoy. Office and guides were friendly and helpful.

Good experience

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I really liked having the Lyon city card to discover the city.
With the 48h version I had one guided city tour, a boat tour, visited 3 museums, used public transport and used the opportunity to register for the bike rental system.

For me it was a good way to see and do all the things I am interested in while not having to think about the coasts for every single activity.

One beautiful day

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We visited several museums, took a cruise on the Saone River, and used public transportation.

Excellent App version

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As a 1st time visitor to Lyon, the smart phone app contains key information on the activities, venues and public transport associated with the card. Time stamped on entry and maintained in useful overview. Took card combined with Rhon Express for airport connection. Convenient and good value if intending to visit many of the museums etc.

Response from ONLYLYON Tourism

20/05/2025 by Delphine

Many thanks for your appreciation

Best regards

Molt útil

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És un producte que per una estada de 3 dies és molt útil, sobretot si ho afegeixes el Rhônexpress no cal que et preocupis de res i només has d'anar triant, segons el teu recorregut, les activitats que vols realitzar.

Useful to have

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We bought a 48hour Lyon City Card online. You have the option to include Rhonexpress return to the airport which we did. The card includes museum bus metro travel. If you buy online ensure you pick up an actual card to use for transport around the city.

Tre giorni di sole e bellezze

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Lyon accogliente piena di giovani molto educati
Città da visitare per almeno tre giorni
Aggiungere due giorni per qualche museo

Lyon

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Exciting museums and architecture in city Lyon

Visitar Lyon

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Una ciudad muy bonita, con muchos lugares interesantes que visitar y muy viva.

Great!

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It must probably will make your stay cheaper.
And it is great because of how simple things are: just use it for every bus/subway/tram ride, to get into so many museums...
Really simple, useful... and saves money.

Good value

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This was very useful, from unlimited transit to tours and admissions included, it made our 2 days in Lyon very easy to navigate. Also customer service was excellent. I lost my card just before our boat tour (near the end of our 48hrs) and I was able to go back to the tourist office and they put the validation code on my phone, in the app (note, this does not give you back access to transit! Best not to lose the card!) great overall experience!

Super useful!

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Truly useful and convenient. The duration is calculated from the time of activation, so plan it well to make the most of the card.

Indispensabile

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Pratica, comoda, economica,

Amazing Lyon

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I really enjoyed visiting Lyon. The Lyon City Card's access to the public transportation system made it easy to get around the city and I saved money by buying and using it to visit a number of museums. The Lyon City Card was well worth the money.

Useful for visiting Lyon.

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Very practical including among others public transport, museums, river cruise and guided visit to Vieux Lyon. Validity 48 hours.

Enjoyable visit

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Lyon card contributed to a enjoyable visit in Lyon

Convenient and value for money

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This card is very convenient and it brings you to most museums. It’s a pity that I only bought 24 h card as the next day is Labour Day and the museums and public transports are not operating. If I come back again, I’ll surely get the card to continue exploration.

Excelente opción

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Realmente sacamos un gran provecho a nuestra visita y podemos recomendar y confirmar la excelente opción que es comprar esta tarjeta. Si se organizan bien seguro quedarán encantados. Compramos la de 48 horas y visitamos los lugares más importantes y pudimos utilizar varias veces Metro, bus y tranvía.

Ms

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Great value for money!!!

Città bella, elegante ricca di storia

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La Lyon city card è molto utile e ti consente di risparmiare. Sono compresi i principali Musei e tutti i tipi di trasporti che conviene utilizzare per muoverti da una parte all'altra della città. E' compreso anche il giro in battello che ti prenotano direttamente dove compri la card.

A good value

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You have to buy the Lyon City Card.

Molto utile

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Molto utile per girare senza preoccuparsi di trovare monete/banconote o utilizzare carta di credito ecc. ed entrare e uscire dai mezzi pubblici con nonchalance. Utilissima per i musei, anche.

Splendid opportunity!

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The Lyon City Card gave our family an immense freedom in exploring Lyon. We could go where we wanted, when we wanted, and have three very diverse, rich and enteraining days in this beautiful city. Thank you!

Value for money

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The Lyon City Card is expensive but it saves you so much money on your trip - particularly with unlimited travel on public transport for the duration of your card.

Fantastic stay in Lyon

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Very practical, it reduces ticket purchase procedures and includes many free visits. Plan your visit before purchasing it, it is possible that depending on the plan it may not be worth it.

Excellent City Card

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The Lyon City Card is excellent. The fact that it includes transport around the city is fantastic. One card makes sightseeing much easier. The Tourist Office booked me onto a one hour guided tour of the old city and also a sightseeing cruise on the river. Both were thoroughly enjoyable. The card is a great initiative by the city of Lyon!

Perfect way to get to know Lyon quickly

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In 48 hours, we saw and enjoyed the Lumière museum, the printing museum, the museum of Resistance and Deportation, Lugdunum and its theatres, and the Fine Arts Museum...and rode the metro, funicular, and trams AND took a scenic cruise on the Saône. Highly recommended!

Good value!

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We used our cards to hop on and off the buses and trams. Also took advantage of an afternoon boat trip - really good value and a great way to see more of the city.

Incredible value

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Free entries to amazing museums, guided tours and transports. Couldn't discover/visit everything in 3 days.

Useful card

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We found it very useful for using the metro without worrying about tickets. We also used the cards for the lumière museum, a guided walk of vieux Lyon and the île barbe Cruise. Check on special deals and free entries - we went to the Roman remisins and musée at Fourvière which was free anyway on first Sunday of the month, and the zoo and parc tête d’or which is also free but we still saved overall.

Falta de información

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La utilizamos pero no nos informaron antes de comprarla de las fechas, no tuvimos elección para visitar la ciudad en español, solo guias en frances y en inglés. No nos informaron del descuento de la targeta si viajabamos en tren.

solid choices, hard to find availability

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Overall a lot of top benefits but getting to the offers via the app is a challenge

Response from ONLYLYON Tourism

02/04/2025 by Delphine

In order to make reservation in advance, the best is to contact the tourist office ( phone, mail, chat..)
We make all reservation included in Lyon city Card with & for you !

Viaggio a Lyon

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Splendida città, accoglienza eccezionale da parte di tutte le persone con cui ho avuto rapporti : ristoratore, ufficio turistico, hotel e attrazioni della città e trasposto urbano.

Lyon City Card

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Muy útil y práctica

Card is only ok

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This city card wasn’t as good as others I’ve used. The app made it difficult to find the most important sites from those that are less significant. It also didn’t make it easy to navigate those included in the card vs. those that only offer a small discount. The unlimited metro use was very helpful but that can also be done with a metro pass. I liked you can skip the line at museums but this should be stated on the app! I only learned it by accident!

Response from ONLYLYON Tourism

02/04/2025 by Delphine R

Sorry to read that the offers did not get you satisfaction
On the mobile application, you have a list for " free access" or " reduce price" with possibility to associate your card.
Most of the offers ( 40 attactions) are on free access

Tip top

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Tip top

Super useful

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This card was great. It was basically the only thing I had to pay for over 2 days in Lyon (well, had I paid closer attention to what it covered and not been flustered at the museum at the basilica, so maybe take the paper handout they offer saying everything it covers!). Very easy to use and helpful in getting around. The workers at the tourism center were also super helpful and provided a lot of great information. Highly recommend this card if spending time in Lyon.

Very valuable!

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We used the card for all of our travel (bus, metro, trolley) and museums. It was so easy to use!

Great service for tourists but over priced for sure!

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While I appreciate the promise of access to over 88 museums and activities plus free public transport, I found that within a 48-hour timeframe, it was challenging to fully utilize the card. Due to long waiting lines, time spent on meals, and exploring both the old and new towns, our group of four was only able to visit only three museums and partake in a few additional activities (boat cruise and ferris wheel ride, free waling tour) this past weekend.
Considering the cost of €44 (plus €11 for the Miniature and Cinema Museum) for the 48 h card, I believe the pricing does not reflect the limited opportunities available within the time constraints. I strongly suggest a revised pricing structure of €20, €30, €40, and €50 for the 24, 48, 72, and 96-hour city cards, which I feel would present a fairer deal for tourists.
I would appreciate your consideration of this feedback and would like to discuss the possibility of a partial refund. My email address is [email protected].

Response from ONLYLYON Tourism

17/03/2025 by Delphine

Thanks for your comments

you save money with Lyon City Card & this card offers priority access on some attractions
We confirm you that you save money during your stay and we hope you appreciated the " Grande Roue" , musée des Confluences and its priority access, the guided tour of the old town and the cruse on the river

Best regards
Delphine


Good value

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The Lyon card is good value.

Review

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Nice appearance of form but lacks usability
The tickets and bar codes for rhone express and metro should be included in the app

Una experiencia muy agradable

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Es un ahorro muy importante. Solo pagamos un suplemento en el museo de las miniaturas. El resto de visitas y transporte iba incluido. El transporte publico rapido y bien

Excellent

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The best card, offering you various alternatives of spending your time

Great value

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I've been to Lyon twice and used the card both times. It's incredibly helpful. I get the version that gives me the airport transfer. Which is an extremely great way to get from the airport into the city centre. The free entry you get to many attractions and the discounted entry to others has saved me a great deal of money.

Ideal

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Es ideal para visitar la ciudad en su totalidad. Complementa la prestación con las visitas a museos y visitas guiadas..

In general easy to use and helpful

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Main reason choose city card is free museum and transportation , especially the card simpliefed transportation a lot .
Visit 3 museums , Mini World and Art Museum are good , if have time , will make more use of this card.
One bad experience is that it is actually a soft card instead of a hard one , if it is a hard card , easier for storage and can be kept as a sourvinier

Lyon card

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Muy útil y muy practica. Incluye muchos servicios

Pretty nice offer

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Quite a fair price for the card, bought the 24h and got a good deal.

Not so good

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In 2025 still a plastic card to collect by hand to get a qr code? Hard to find reception of the Part-Dieu mall. Don’t understand why they can’t have the Transport card too, so why go there for just a qr code? Boats and several attractions where closed in january.

Marvellous

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Very good service. I was only in town for 48 hours but it was worth it. Saw a few museums and used the Rhone express.

Città da scoprire!

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Accogliente, affascinante città da scoprire camminando tra le stradine del centro rinascimentale, tra le strade intorno la piazza della sede del Municipio e del suo parco principale, sui viali lungo i fiumi. Da ammirare anche navigando sui due fiumi che la cingono!
Musei tutti da visitare!

Easy and convenient

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Many activities, basically all the museums and all the public transport for less than 25€ for a single day. It’s an incredible opportunity to see Lyon easily and to join the city.

Lyon Card

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Very good service. From pick up and its daily use.

Discovering Lyon with the Perfect Travel Companion: The Lyon City Card

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I recently visited Lyon and used the 48-hour Lyon City Card, which was an excellent choice for exploring the city! The card gave me unlimited access to public transportation—tram, bus, metro, and even the funicular—which made getting around incredibly convenient. I used it to visit fantastic attractions like the Planetarium, Groupama Stadium, Musée des Confluences, and La Sucrière for the "Pompeii, Cité Immortelle" exhibition.

The card was easy to use; I got mine at the Office de Tourisme Lyon Bellecour, where a friendly staff member provided all the information I needed. It truly felt like a great deal, especially for transportation, and it offered so many options to explore the city's cultural gems.

I highly recommend the Lyon City Card to anyone visiting Lyon—it's a hassle-free way to make the most of your trip!

Efficace ed efficiente

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Lyon is very beautiful


Easy

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We appreciated the organization of the card, events, map, and ease of getting from the airport and all around Lyon. Every venue accepted the card with no questions. It made our visit to Lyon more relaxing.

Vale muito a pena

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Utilizei imensas vezes em todos os transportes. Entrei em museus, fiz passeio de barco e visitas guiadas a pé. Tudo com este cartão

Todo Lyon en tu bolsillo.

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Buena relación precio / todo lo que incluye (entrada todos los museos, transporte público, viaje en bateaux, visita guiada Lyon antiguo….) Fácil de usar con código QR

Lyon City Card

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Very good value for money although sometimes difficult to know how to use it. Sometimes you need to buy a ticket and pay with the card, but for public transport not. When you book online, you sometimes also still needs to validate at the cashier , for other events not.

To visit Lyon

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It iş pleasure and easy visiting by using your card in Lyon.Thanks to you . Museums , Boats on Rivers, etc . were interesting.

Excelente

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Práctica. Trámite sencillo, facilidad para moverse en transporte público

Lyon-the city of good mood

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I love Lyon. Such a vibrant city and full of activities. We loved every inch of it. Beautiful arhitecture and nice People.

Recommend if staying more than 1 day

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Lyon City Card is definitely value for money if you intend to use public transport, to visit several museums and book a tour or two. Although not all museums are included, discounts due to City Card are beneficial. 48hr card is probably more cost-effective.

Good value

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The Lyoncard was good value .. we were able to visit a lot of museums and use the public transport whenever we wanted for free

Response from ONLYLYON Tourism

29/11/2024 by Delphine

Thanks you sharing your experiences
Best regards

Lyon review

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Transport system is good, and fairly easy to navigate. There could be sign la of the next station approaching in metro. There is only audio that says name of the station once right before train stops and it only is in french. Sometimes had to use google maps to make sure I'm on the right station.
Most museums and galleries I visited were definitely worth it.
Food, and architecture is phenomenal.
Airport is disaster though. I arrived on Friday around 5pm and there was no info, fairly bad signs. Had to google everything. Also train from aeroport to city is not enough. I goes only once every 30 min, and it is fairly small. There was no space in the first one I was waiting for so I had to wait additional 30 min for another train.
Overall I rate city 7.5/10.
Lyon city card is definitely worth it if you plan to visit museums etc.

Sincerely,
Michal (Slovakia)

Response from ONLYLYON Tourism

29/11/2024 by Delphine

Thanks for sharing your experiences
We will share your comments to the Rhonxpress transfer airport and public transportation in order to improve the customer experience
Best regards

Great food in a beautiful city

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We visited Lyon primarily for the foodie experience, and we were pleasantly surprised by the city's history and beauty.

Amazing

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The card was super useful and I love it so much.

Best choice

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We bought the 72h card for our extended weekend and it was the best thing we did
We event to 5 museums and the train from the airport which would by 60 euros it self basically made everything else free

We love it

Usefull

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The most important thing it’s the transport

Useful, but confuse

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I bought the Lyon Cuy Card + Rhone Express transfer.
It's not clear from the beginning that the two are independent, each with its own valability: I learned about it just after inquiring the hot line.
Also: confusing that there are 2 (two) QR codes (one for LCC, one for Rhone Express), yet the local transportation (part of LCC) was granted NOT through the LCC QR code, but through the hne Express QR code.
Also; It ws advertised that 88 museums are accessible via LCC. NOWHERE could I find the exhaustive list! Just a bunch (max 10, I think?) were listed

Response from ONLYLYON Tourism

18/11/2024 by Delphine

thanks for your comments and appreciation
We have an app Lyon City Card + website to consult all attractions included on Lyon City Card
The digital offer Lyon City Card + Rhonexpress is a combine offer = Lyon CIty Card + Rhonexpress transfer, that's why you received 2 qrcodes in same time. The public transportation in Lyon cannot be digital so the agent on bord has to give tickets TCL
We hope in a few years to developp a full digital offer in order to be more simple for our clients

Ottimo strumento

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La Lyon card si è dimostrata uno strumento pratico e conveniente per visitare la città. Molto buono il servizio dell'ufficio informazioni.

Very useful and easy

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The City Card made the whole trip very easy. You have access to every museum and transportation. No need to worry about tickets or time anymore. Very useful and fun, as it kinda motivates you to visit even more.

Great card

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Great value card which gets you into most places free

Mr

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Useful for visit the city and best actraction.

Positive experiece

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Very useful and convenient

Very handy for a short visit.

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We used the 72h card, and visited many places and musea. Handy that public transport is included. The lady at the counter of onlyLYON was very helpful and booked some tours for us when we bought the card.

Lyon is a FABULOUS city!!

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I totally loved Lyon!! Everything about it was incredible. Amazing history, architecture, food — and the best Office of Tourism in France!! Really really amazing visit!! I can’t wait to return—!!

Response from ONLYLYON Tourism

18/11/2024 by Delphine

Thank you so much for your warm message :)

Great

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Great Card. Well worth the money. Public transport in Lyon is just perfect. And with the city card you don't have to work out the ticket system. And its well worth the money if you plan some visits.

使用里昂卡!製造完美的旅程~

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非常方便,可以快速使用所有里昂市區內的交通設施,博物館引人入勝,非常不錯,更直得推薦里昂市區的服務中心,預約活動方便,服務人員親切有禮!

Excellent Value

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A convenient and efficient way to visit Lyon.

Exceeded Expectations

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My husband and I recently spent 4 days in Lyon. It exceeded our expectations. We always wanted to see the area, the old city combined with the new area. Wonderful historical architecture in the old city plus modern architecture in the Confluences neighborhood. We enjoyed the silk museum and the Musee de Confluences was a wonderful natural history museum. We ate wonderful food everywhere and enjoyed a Rhone Valley wine tour.

4 nights in Lyon

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We bought a 72 hour card along with the Rhone Express transfer from airport, this worked very well for us and we made full use of the travel cards. Having free access to so many galleries & museums encouraged us to try lots of areas. Lyon is a great city full of culture & gastronomy with a fabulous connected public transport network.

Great for transportation

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This card is great for using transportation and seeing several museums. Things had changed since I bought the card and when I got to Lyon. No reservations were needed for the boat ride, but they were needed for the tour. They also no longer sell the ability to use WiFi. We went to the vaparetto stops and the boat area and never found any. The boat ride had a schedule, but I saw no schedule for the vaporetto.

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