Customer reviews Online reviewes: 98% of satisfied customers

Recommend if staying more than 1 day

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Lyon City Card is definitely value for money if you intend to use public transport, to visit several museums and book a tour or two. Although not all museums are included, discounts due to City Card are beneficial. 48hr card is probably more cost-effective.

Good value

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The Lyoncard was good value .. we were able to visit a lot of museums and use the public transport whenever we wanted for free

Response from ONLYLYON Tourism

29/11/2024 by Delphine

Thanks you sharing your experiences
Best regards

Lyon review

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Transport system is good, and fairly easy to navigate. There could be sign la of the next station approaching in metro. There is only audio that says name of the station once right before train stops and it only is in french. Sometimes had to use google maps to make sure I'm on the right station.
Most museums and galleries I visited were definitely worth it.
Food, and architecture is phenomenal.
Airport is disaster though. I arrived on Friday around 5pm and there was no info, fairly bad signs. Had to google everything. Also train from aeroport to city is not enough. I goes only once every 30 min, and it is fairly small. There was no space in the first one I was waiting for so I had to wait additional 30 min for another train.
Overall I rate city 7.5/10.
Lyon city card is definitely worth it if you plan to visit museums etc.

Sincerely,
Michal (Slovakia)

Response from ONLYLYON Tourism

29/11/2024 by Delphine

Thanks for sharing your experiences
We will share your comments to the Rhonxpress transfer airport and public transportation in order to improve the customer experience
Best regards

Great food in a beautiful city

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We visited Lyon primarily for the foodie experience, and we were pleasantly surprised by the city's history and beauty.

Amazing

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The card was super useful and I love it so much.

Best choice

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We bought the 72h card for our extended weekend and it was the best thing we did
We event to 5 museums and the train from the airport which would by 60 euros it self basically made everything else free

We love it

Usefull

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The most important thing it’s the transport

Useful, but confuse

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I bought the Lyon Cuy Card + Rhone Express transfer.
It's not clear from the beginning that the two are independent, each with its own valability: I learned about it just after inquiring the hot line.
Also: confusing that there are 2 (two) QR codes (one for LCC, one for Rhone Express), yet the local transportation (part of LCC) was granted NOT through the LCC QR code, but through the hne Express QR code.
Also; It ws advertised that 88 museums are accessible via LCC. NOWHERE could I find the exhaustive list! Just a bunch (max 10, I think?) were listed

Response from ONLYLYON Tourism

18/11/2024 by Delphine

thanks for your comments and appreciation
We have an app Lyon City Card + website to consult all attractions included on Lyon City Card
The digital offer Lyon City Card + Rhonexpress is a combine offer = Lyon CIty Card + Rhonexpress transfer, that's why you received 2 qrcodes in same time. The public transportation in Lyon cannot be digital so the agent on bord has to give tickets TCL
We hope in a few years to developp a full digital offer in order to be more simple for our clients

Ottimo strumento

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La Lyon card si è dimostrata uno strumento pratico e conveniente per visitare la città. Molto buono il servizio dell'ufficio informazioni.

Very useful and easy

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The City Card made the whole trip very easy. You have access to every museum and transportation. No need to worry about tickets or time anymore. Very useful and fun, as it kinda motivates you to visit even more.

Great card

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Great value card which gets you into most places free

Mr

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Useful for visit the city and best actraction.

Positive experiece

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Very useful and convenient

Very handy for a short visit.

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We used the 72h card, and visited many places and musea. Handy that public transport is included. The lady at the counter of onlyLYON was very helpful and booked some tours for us when we bought the card.

Lyon is a FABULOUS city!!

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I totally loved Lyon!! Everything about it was incredible. Amazing history, architecture, food — and the best Office of Tourism in France!! Really really amazing visit!! I can’t wait to return—!!

Response from ONLYLYON Tourism

18/11/2024 by Delphine

Thank you so much for your warm message :)

Great

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Great Card. Well worth the money. Public transport in Lyon is just perfect. And with the city card you don't have to work out the ticket system. And its well worth the money if you plan some visits.

使用里昂卡!製造完美的旅程~

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非常方便,可以快速使用所有里昂市區內的交通設施,博物館引人入勝,非常不錯,更直得推薦里昂市區的服務中心,預約活動方便,服務人員親切有禮!

Excellent Value

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A convenient and efficient way to visit Lyon.

Exceeded Expectations

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My husband and I recently spent 4 days in Lyon. It exceeded our expectations. We always wanted to see the area, the old city combined with the new area. Wonderful historical architecture in the old city plus modern architecture in the Confluences neighborhood. We enjoyed the silk museum and the Musee de Confluences was a wonderful natural history museum. We ate wonderful food everywhere and enjoyed a Rhone Valley wine tour.

4 nights in Lyon

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We bought a 72 hour card along with the Rhone Express transfer from airport, this worked very well for us and we made full use of the travel cards. Having free access to so many galleries & museums encouraged us to try lots of areas. Lyon is a great city full of culture & gastronomy with a fabulous connected public transport network.

Great for transportation

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This card is great for using transportation and seeing several museums. Things had changed since I bought the card and when I got to Lyon. No reservations were needed for the boat ride, but they were needed for the tour. They also no longer sell the ability to use WiFi. We went to the vaparetto stops and the boat area and never found any. The boat ride had a schedule, but I saw no schedule for the vaporetto.

Convenient Card

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Using this card made our visit to Lyon convenient and easy. Use of the public transportation was handy and easy to use, access to museums was seamless, and booking tours at the tourism office was very straightforward. A. Worthwhile purchase.

Lyon City Card

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Convenient use of the public transportation and multiple museums

Definitely worth the money.

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The Lyon City Card was well worth the money and the assistance at the office of tourism was extremely helpful. (Un grand merci à Guillaume!) We went to 3 museums, 1 cruise on the Saône, used the public transportation system extensively for 48 hours and saved a good amount of money.

Comoda e pratica

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Utilissima per i trasporti e i musei.

Value and convenience

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The card itself as well as the abundant information available on the website were helpful both for planning and enjoying my visit

First Time in Lyon

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While on a short visit to Lyon, I used my city card on the tram, bus and metro. I enjoyed the river cruise. I was disappointed that I could not get a single tour in English, free with my pass. I did the Bellecroux old/new city with a French guide. My companion does speak French, and I hoped to garner a bit of info 2nd hand. The guide had an extremely quiet voice and an obvious head cold. The Place Belle croux was extremely noisy with an event set up. Neither of us could hear a word. People were cupping their ears, and wandering off to look at their phones since they couldn't hear the guide. A thoroughly disappointing experience.

Лион - город, который стоит посетить

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Первый раз посетила Лион и в восторге от этого города. В этом городе можно проследить его историю от античных римских времен, через средневековье до современности. Впечатлили проходы в домах, впечатление такое, словно из наших дней перемещаешьчя по временном тоннелю в прошлое. Богатая история города, родина жаккарда, марионеток и прочее. Конечно же гастрономия. Божоле и сосиска Иисус (Jesus). Ну и очень удобно использовать Lyon City Card, с ней в музеях небольшие скидки, весь транспорт и некоторые музеи - бесплатно.

Great Deal

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My wife and I really enjoyed the Lyon card. It was great for the transportation, but we also went to multiple museums. We even were able to take a river cruise included in the card.

One of the best city cards we have used. I loved how easy it was to use on the trains and busses!

Great Deal

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My wife and I really enjoyed the Lyon card. It was great for the transportation, but we also went to multiple museums. We even were able to take a river cruise included in the card.

One of the best city cards we have used. I loved how easy it was to use on the trains and busses!

Great value and so convenient.

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The City Card was wonderful for our four days in Lyons. We liked the free (mostly) entrance to museums and the unlimited use of buses and trains … and without having to purchase cards!

First visit to Lyon

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My wife and I very much enjoyed our visit to Lyon. After two visit to Paris and other favorite tourist spots in France we found Lyon a very refreshing experience. Exactly what we were looking for. The Lyon City card was a tremendous help in learning to navigate the wonderful sites and we highly recommend the City Card to any new visitor to Lyon.

Bueno Bonito Barato

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Una gran opció per visitar la ciutat.

Les principals visites turístiques de la Ciutat estan incloses en aquest "pack turístic".

I si les reserveu per internet, feu-lo amb bastanys dies d'antel·lació per poder rebre-les a casa vostre per correo postal ordinari.

I si no, a buscar un lloc on les venguin, que no son molt ni sempre tenen de totes les opcions.

おいしかったです。

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トラムに乗って旧市街で、ブションリヨネーズを食べて。シルクの歴史を感じてとっても優雅な時間を過ごせました。

I love Lyon

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I loved Lyon so much - and the Lyon City Card is definitely worth it. We saved so much time by using the Card to travel, and we got our money's worth because there are so many museums and other venues included in the Card. I can't wait to visit again!

More useful during summer season

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Thanks to the card, I saved a lot, even though I visited Lyon in September, i.e. after the holiday season. If you are in the same situation, please review the Card offer carefully, as many attractions have different hours and days of operation (or are unavailable) during this time.

Card was just ok

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Tourist information desk failed to mention that the museums we intended to view such t were actually free, so one of the major benefits was totally lost

Response from ONLYLYON Tourism

25/09/2024 by Delphine - Responsable Lyon City Card

You bought your pass online and we thank you for your confidence.
In France, each 3rd week end of september this is the " Journées du patrimoine"
Some museums and activities are free or on discount during those 2 special days , but not all of them, sorry for this special event which offer to visitors to discover monuments exceptionally open to public.
We hope that you appreciate your visit in Lyon and to see you again in Lyon

Great museum

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We visited the Museum of Belle Arts and we enjoyed it very much. A lot of paintings and sculptures, and also a big exhibition about old Egypt. Great.

Great city card

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The city card is awesome. The possibility to use the public transportation and the free entrance in some museums or guided tours, are the best option for your visit to Lyon.

Kolayca şehri keşfet

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City Card ile birçok yeri gezdik. İndirim kodunu kullanacak vaktimiz yoktu.

Great savings with transportation

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Besides ease of use and good value if you want to visit museums and take tours, you save a lot on transportation, which is totally free for the duration of the card.

Get out and do stuff!

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The Lyon City card was definitely worth it for us. We got a lot of use from it and also saw things that we wouldn’t have seen otherwise. We packed a lot of sights into a short stay and had fun learning how to use the metro, since we don’t have one where we live. Be sure to check out available discounts because you can save a lot this way, rather than focus solely on the included-for-free things. Finally, if there are things you really want to do, check the opening hours. We activated our 48 hour card on Sunday, only to find that 90% of things are closed Monday so it limited the utility of the card. Pro tip: while you have an activated card (or even once you have purchased it but not activated it yet), it allows you to book into the future, so we booked some activities for a discount or for free that occurred before or after the 48 hours of activation. I wish it had included the Rhonexpress.

Access to transport and museums

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The card was easy to purchase online but it wasn't clear that the QR code provided had to be taken to the Bellecour tourist office to exchange for the actual travel cards. The staff at the Westfield office were not able to explain this process when we purchased the cards, which led to some confusion. But once we had those cards, travel was easy.

Little Prince

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Just perfekt, I never saw anything comparable in any other town.

Great idea

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Having the Lyon City Card is an amazing tool to discover the city, it's attractions while having the means of transportation for free and all the support you need from the Tourist Office.
Thank you!

Good and easy

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It was easy to find the tourist information point, the lady was very helpful, they explain it on the map

Un valido strumento

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Un po’ cara ma ne vale la pena per i vantaggi che offre. Avremmo potuto sfruttarla di più perché è molto comoda

merveilleuse

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ciudad acogedora, interesante de visitar.
buenos museos

Great Deal - Helpful Resources

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I loved using the Lyon City Pass! It was such a great deal if you are planning to see the sites in Lyon. I love how easy it is to use. They have an app with all the different things the card includes. You can also reach out to their staff and they are VERY helpful in making sure your questions are answered. They are quick to respond to. I love that they are there to help facilitate your stay! What I really loved was transportation was included so we didn’t have to worry about figuring out transport costs too. We could just hop on anywhere with the card!

expensive

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The ticket of 67 € for three days or less was very expensive. All the museums I was visited were NOT very expensive. So at least IF we pay in time, then it would be more cheaper than LYON CITY Card.
It is EXPENSIVE!! very!!

Lyon City Card absoutely great!

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Trip to Lyon.

A must have

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It was really important for me having Lyon City Card since it guided me to all the atractions and cultural places of the city and has given me acess to means of transportation that led me there saving me time so I could ake the best of my journey

I love Lyon

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A city has so much to offer and so down to eath. the Lyon city card is amazing

Merece la pena

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Merece la pena cogerla con el Rhonexpress, ya que te da tranquilidad con el tema aeropuerto, además tienes muchas visitas, y transporte que es importante, yo la he amortizado bien

Worth the price

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With a good guidance from the tourist office employee, you can enjoy the most of worthy experience included in the card. If you get informed well, you will see that many interesting things are included in this card. We were happy discovering it. However one of the most interesting ones which is unusual tour of the basilica was only offered us in french and I think it was a mistake.

Ideal für einen entspannten Aufenthalt

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Jederzeit jedes Verkehrsmittel nehmen zu können, ist ein echter Mehrwert bei einer großen Stadt wie Lyon. Die vielen Metro-, Tram- und Buslinien machen den Besuch einfach. Und die Extraleistungen (Musée des Beaux-Arts, Musée des Confluences, Bateaux Lyonnais, Mini World...) waren das Sahnehäubchen obendrauf.

Few days in Lyon

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We loved Lyon and the City Card.
We were unable to find the Office to pick up our cards at the Part Dieu station. The directions given were confusing. We even had locals trying to help us to no avail. Eventually we gave up, and took a taxi into town. With that said, we found the TI in Place Bellecour with ease, and the staff were great. The card worked easily and everywhere we used it.

Response from ONLYLYON Tourism

04/09/2024 by Delphine R

Thanks for your appreciation !
Our partner : La reception" is inside the commercial center Part dieu Westfield - Level 0, in front of train station part dieu



Really good

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It really worths it. You have access to a lot of museums and places and also all the transport.

Lyon and the City Card - that´s a match

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We enjoyed the City Card very much. The tours that were included were very good - rooftop with Irene, old Lyon with Fabienne - and the museums, too. It was very easy to use the public transport. And all of that at a reasonable price - thumbs up!

Good value

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Very good value for transport and museum and easy to use.

Bula

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Comoda per mezzi, musei e funicolare.
Ardatece i Perugini c'ea'nculèto Napoleone, che partì astuto e arnì cojone.
A parte gli scherzi, preparatissime le ragazze dell'ufficio turismo, che mi hanno spiegato le possibilità che avevo con questa carta, prenotandomi anche la crociera sulla Saonna. Ho magnato come un lupo nei vostri bouchon, o come Carso si chiamano.

Too cumbersome to use

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Why can't the cards be offered online? The Rhone Express version of the card is available using the QR codes. Having to pay for mailing or pick up at the Bellacour toursim center is a total waste of time.

If physical cards are critical, offer it at more locations. The Relay H store in Terminal 2 of the airport was closed and no way to buy it elsewhere.

Most museums are only open 10-6, which is not enough time to make the most of the city cards.

Lyon city

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Muy bien

Estupenda

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Comprar la Lyon Cita Card fue un acierto ya que permite viajar por la ciudad de forma gratuita e incluye muchas actividades gratuitas

Lyon City card easy to use and convienient

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It was very easy to use the Lyon city card. It made my travel easier for public transports like metro, funicular , tram and bus. The experience was quite good. Also, I had a chance to visit multiple museums, the ticketing was quite easy, thanks to this card. It saves time and money if used wisely. Thank you.

Great 3 Days

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Lyon was a great experience. France without a lot of tourists other than France families. Excellent transportation system and the Lyon City Card encouraged us to visit sights that we may not have otherwise considered.

Must have when visiting Lyon

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It’s not the first time we buy a visitor’s card when we are in a big city but the Lyon City Card is the best by far.
Unlimited public transportation and free access to as good as any tourist attraction. Every attraction we visited was included and that’s unique compared to other cards when most of your favourites are not on the list. OnlyLyon!

Super recommended

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Lyon city card is the best solution to discover what Lyon can offer. It allows you to access museums and activities with great saving. Much appreciated the availability and kindness of the personnel at Tourism Office who has supported us also via email before arriving in Lyon. Recommended!

All good

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All Good

Very Useful card

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It was really useful. We could enter a lot of museums for free.

Best choice

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Value for money and easy to use. Excellent assistance at tourist office. Combination of musea , public transport, boats was very helpful to discover the city.

It was great

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I thought it was great. It gave me access to transit and got me into the museums I wanted to see at a good price. It also got me to go to things I would not have otherwise done that were included and I had a great time

Excellent service

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The tourist office lady was extremely helpful and kind and our guide on the Old Lyon, Marie was amazing. Thank you!

The best of Lyon

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The Lyon City Card gives you the opportunity to use Pubblic Transportation, it includes Museums, a tour of the river by boat and we had a wonderful walking tour with Veronique, a very passionate tour guide.

Great value, Great options

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The Lyon City pass allowed us entry in to several museums, on a boat tour and included public transportation for the length of our pass. It worked out really well for our family of three. We had no issues at any of the included activities, including the boat tour.

Very connvenient!

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We bought the 48 hr city card and we got to use if for all our transportation and entrances to museums while we were in Lyon. It was easy. There was a tourism office at the Bellacor Plaza and also at the Fourier Hill which gave recommendations of what to do and see.

Miss

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The City Card was easy to use with many free or discounted benefits. We saved a lot of money while enjoy exploring Lyon.

Beautiful City

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Definitely a must if you have time. Many hidden cute spots to see. Very good and organized transportation system.

Bien

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Occorrerebbe una maggiore fruibilità nelle lingue straniere (centro informazione, personale e indicazioni nei musei)

Lyon card is good

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Very practicle to use.

Nice time

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Very nice time during my visit in Lyon

Excellent

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We were very happy with the Lyon city card, which provided excellent value for money. One complaint is that it was not clear the the tourist busses were only included during Winter, and for Summer periods you only get discount. I read the information several times in the app, and it is not entirely clear. Consider rephrasing to avoid confusion

Unprofessional staff

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At the early morning (9am), I have arrived at the Bellacour Visitor Centre to take my OnlyLyon Card and would like to make reservation for the tour guide and boat trip. However, the female staff that in charge of English language was showing inpatient attitude and she made me made reservation for tour guide after I explained many times my request. However, I have asked for the gathering place for the tour guide. The staff just simply explained and made me confused, that lead me nearly miss the tour guide. In addition, I also mentioned that I would like to make reservation for boat trip at the same time also, since it is far for me to walk back and make reservation again. But the stagg said cannot make two reservations at the same time, so I quickly rushed back to the centre after the 1.5 h tour guide. But the time when I went back, the staff told me the boat trip for the day has totally fulled. I explained the condition to them, but they refused to listen to me unpolitely....

Great value for the money

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It's clear from the long list of museums, activities, and transportations included with the City card that you get a lot for your money. Our only regret is that we did not have enough time to do everything we wanted!

The staff at the tourist office was extremely friendly and very helpful in pointing out the benefits of the card. Thank you for making our time in Lyon more enjoyable.

worth it!

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The Lyon City Card was easy to buy and convenient to use. I love that it combined city attractions with citywide transportation. It made me feel like all of Lyon was easily accessible to me during my visit, and it made my trip to Lyon more enjoyable. Highly recommended!

Good value for adults

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There were lots of options for adults. Some activities were on the outskirts of lyon so if you have a car and want to see those it's better. We had two 5 year olds with us which really limited what we could attend that would interest them. It would have been helpful to have children's activities/age appropriate noted. We purchased 48 hour cards and on the second day one card didn't work so we had to return to the purchase sight to get it fixed, which took time, but the office was helpful.

Good value for adults

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There were lots of options for adults. Some activities were on the outskirts of lyon so if you have a car and want to see those it's better. We had two 5 year olds with us which really limited what we could attend that would interest them. It would have been helpful to have children's activities/age appropriate noted. We purchased 48 hour cards and on the second day one card didn't work so we had to return to the purchase sight to get it fixed, which took time, but the office was helpful.

Good value for adults

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There were lots of options for adults. Some activities were on the outskirts of lyon so if you have a car and want to see those it's better. We had two 5 year olds with us which really limited what we could attend that would interest them. It would have been helpful to have children's activities/age appropriate noted. We purchased 48 hour cards and on the second day one card didn't work so we had to return to the purchase sight to get it fixed, which took time, but the office was helpful.

Enjoyed but read details

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We enjoyed the cards but made several mistakes by not reading the details.
We put in the name of the river boat into Google maps and ended up at their office, which isn’t close to the place the boat leaves. We missed the cruise. We were taking our 5 year old grandchildren to the DreamAway virtual experience. When we got there, they said you need to be 7 to participate. Check the opening days for the activities you want to do because many are closed on Sundays and Mondays and some Tuesdays. Another activity wasn’t open during our stay.

Good value for what's included

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The city card was great for getting to discover Lyon and included a lot of highlight activities.

The people in the tourism office were very friendly and helped us make reservations for a ferry and tour.

My only complaint is we got the pass for 2 days (Sunday and Monday) and nobody told us that most of the museums are closed on Mondays.

Great card

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I don’t usually bother getting city cards, but I knew I wanted to do a boat tour, visit the gallo-Roman museum and get a transport pass, so it made sense to get one. I did all that, plus visited several other museums, large and small, and the MiniLyon further out of the city. Also, was able to use the card for $5 more for a bike share pass with tge first hour of each ride free. Great value.

Useful with a bonus

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The hotel we booked was in the new town, a bit far from Vieux Lyon so we knew we would need to use the public transport every day. After searching online about visiting Lyon we came across the City Card. After visiting many cities in my life i can see how this is a good idea for a short (4 days) tourist visit. The price is reasonable (we got 72 hours for 2 adults, 2 children) just for using the public transport everyday, but the trump card is the free or discounted entry to many of the museums and what not. The list is almost all the paid entries. We did only visit about 2 but then we spent the rest of the time eating, or at free entry places, or just walking around this beautiful city. In summary, if you need to transport everyday it's a must. If you are staying in Vieux Lyon it's still a saving (and satisfaction) to get the discounts for entries.

In love with Lyon

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I found Lyon the most interesting and loving city I have visited so far in my European adventure. It was amazing walking in the streets, having access to its museums and public transportation which is fast, clean and really convenient

Museum open time

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We started our journey in Lyon, but most of the museum open at Wednesday. It’s such a waste for the money

Not so convenient

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The card was not so convenient, as the public transport (family fare) is very cheap and not all the museums were included. I appreciated most the visit to the roof of Notre Dame de Fourviere.

Response from ONLYLYON Tourism

03/07/2024 by Delphine

Lyon City Card offers free access on more than 40 attractions, on most of the museums ( 27) .
You did more than 6 attractions using your card and save a lot of money so we hope that you envoyed your stay in Lyon
Best Regards

DR

Great product!

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We had a great experience with using the Lyon City Card. It was convenient to pick up and use throughout our whole trip. The attractions offered and the discounts were all great. Thank you for helping us have a great visit to Lyon!

Visit Lyon June 2024

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Very usefull card to visit Lyon. Public transportation included. A lot of things to visit or do for free. Start at tourism Office at place Bellecour, they will provide you with a lot of suggestions. Very warm welcome. Using the card couldn't be easier.

Wonderful value and way to see more of the city

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I bought the 72 house pass and feel like I got at least 100 euros worth of value with only paying 44. My favorite things were the boat sightseeing tour, the unusual rooftop of Basilica tour and the Museum of Confluence.

The Lyon Coty Card is definitely worth it

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I’m really glad I bought the Lyon City Card! Besides all the amazing museums and guided tours included in it, the access to Lyon’s amazing public transport was really valuable to me. I could rest assured that no attraction was too far, and that I wouldn’t have to tire myself out by walking too much when trying to fit everything in.

The access to museums and other attractions meant that I didn’t have to juggle options based on cost - I could decide simply on what I felt like doing.

I highly recommend the museum of printing.

Visita Lione

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Grazie.

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